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Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 11

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
385 Reviews
4.5

385 Reviews

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385 Reviews of Scott Lupo

January 28, 2024

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Employee Rating

Great. Customer service! The staff was helpful , personable and knowledgeable. Comfortable waiting area with WiFi and snacks More

by PLEONI07051969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

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Jan 28, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 25, 2024

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Employee Rating

Excellent customer service. Got me exactly what I wanted and needed, down to the color More

by dominiqueconn
Recommend Dealer
Yes
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Jan 25, 2024

Family Hyundai responded

Thank you so much, Dominique, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 19, 2024

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Employee Rating

Very good servic and very nice workers fast servic fast time to get my finished More

by JROCH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer , Bob Ross

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Jan 21, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2024

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Employee Rating

My Car Was On The Lot From July to End of December . Minimum Communication And Updates More

by KORSHEWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors, Robbie Watson

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Jan 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 16, 2024

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Employee Rating

Nice people to deal with, I thought I got a good price on my trade-in, More

by CUB8424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons

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Jan 17, 2024

Family Hyundai responded

Thank you so much for choosing Family Hyundai. Please let us know if we can be of any more assistance!

January 14, 2024

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Employee Rating

The salesman Jerry was knowledgeable in explaining the vehicle options and understanding in what type of vehicle we were looking for. More

by taborwh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

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Jan 15, 2024

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

January 11, 2024

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Employee Rating

Maurice was very helpful and friendly. The process was faster than I expected. He also did a great job of showing me how to use all the features on my Tucson. More

by jmcclernon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice Branch, Marc Dabaco, Larry Edwards

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Jan 11, 2024

Family Hyundai responded

Thank you for your kind words for Maurice and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 03, 2024

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Employee Rating

Family Hyundai went above and beyond to get the car I wanted in a timely fashion. Vic, our sales representative was friendly and very accommodating. Great experience! More

by MORGANHELEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victor

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Jan 03, 2024

Family Hyundai responded

Morgan, Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance!

January 02, 2024

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Employee Rating

It’s a wonderful dealership to do business with… the sales people are kind and vey knowledgeable More

by richgreybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jaclyn Bobbitt, Courtney Mearns, TJ Schmitt, Kim DeVries , Wayne Huffman was very helpful with the issue with my

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Jan 02, 2024

Family Hyundai responded

Thank you, Rich, for the kind words for our service and sales departments! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

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Employee Rating

This is our 5th vehicle with Family Hyundai and couldn't be more pleased. Jaclyn was our rep for the last two vehicles and her professionalism is second to none. Everyone at Family is courteous and helpful. More

by DBULVAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt, Michael Kratschmer , Tom Salin

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Jan 02, 2024

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

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