Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 28

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
385 Reviews
4.5

385 Reviews

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385 Reviews of Scott Lupo

June 26, 2022

Dealership Rating
Employee Rating

Outstanding salesman professional finance team very friendly and great to work with will send friends for sure More

by MOLITOR.JOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toni Ivanovic

Jun 27, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 24, 2022

Dealership Rating
Employee Rating

Very knowledgeable and helpful sales staff. Also, the sales managers were very helpful and friendly. More

by phoenixb10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers

Jun 27, 2022

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

June 19, 2022

Dealership Rating
Employee Rating

Friendly courteous helpful answered any questions that you had showed you the vehicles everything that you needed to know about the vehicle More

by ROBBIE0123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder, Al Pellizzeri

Jun 20, 2022

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 19, 2022

Dealership Rating
Employee Rating

My HORRIBLE experience ever buying a car. Looks like the sales man person are a money hungry , they sell me a 2020 car and then at the time of delivery car was extremely dust, lots of animal More

by cristoviene77
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sonata Bartkus, Oscar (ASIAN)

Jun 23, 2022

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jun 23, 2022

cristoviene77 responded

Hi, unfortunatly i am dissapointed about the way of you do the deliveries of the cars. Mine supposed had a detailing service which is NOT PERFORMED AS supposed, cigarret smell still there and some areas incluided seats have a dirt spots . Also my car has a clicking noise and your service department have a Ridiculous waiting time to check it (almost 2 months) they said that the next appointment available is on firs week of september !!!! Are you serious??? I asked you ? It is some way to post a positive feedback ? The only good experience it was with the lady (manager) who was trying to help me to get the best deal, other than that i am still upset with the dealer services . Carlos Tenango

June 17, 2022

Dealership Rating
Employee Rating

The service there was genuine the salesperson was very nice and courtesy toward me I like that it was good service there More

by sanharper63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Jun 20, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 17, 2022

Dealership Rating
Employee Rating

Everybody was very polite and kind things were explained Detail to detail Would very much buy there again recommend friends More

by wwood566
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder

Jun 20, 2022

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 17, 2022

Dealership Rating
Employee Rating

Kristi, Skip and Cory were excellent! The process of buying from the dealer was smooth. More

by jstirn20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, George "Skip" Hasenjaeger , Cory Keller

Jun 20, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 16, 2022

Dealership Rating
Employee Rating

The sales person was very courteous and polite and knowledgeable. He did his very best to process our purchase as quickly as possible. More

by Jelopez57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Smith

Jun 20, 2022

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 12, 2022

Dealership Rating
Employee Rating

Corey was very helpful in the process of my purchase of my Tucson answering all my questions and making it a pleasure to have chosen Family Hyundai. More

by marymckeating
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Keller

Jun 13, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 09, 2022

Dealership Rating
Employee Rating

The dealership was clean and the salesman was very helpful, professional and knowledgeable of the product that they were selling More

by BUGGY31202
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards

Jun 09, 2022

Family Hyundai responded

We are very happy to hear Larry and Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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