Scott Lupo
Scott Lupo at Family Hyundai
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Scott Lupo | Page 28

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
311 Reviews
4.7

311 Reviews

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311 Reviews of Scott Lupo

September 25, 2021

Dealership Rating
Employee Rating

Very helpful, knowledgeable about cars. I love the service. I am pleased with my car. More

by pokegbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Sep 26, 2021

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 18, 2021

Dealership Rating
Employee Rating

Very low pressure from the sales people. Let me walk around on my own without bothering me. When I was ready to ask questions they were very helpful and knowledgeable. More

by JKMD19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2021

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 15, 2021

Dealership Rating
Employee Rating

Everyone was enthusiastic and helpful! Had a wonderful experience here getting to know everyone my first time here! More

by ORTIZ.A9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt, TJ Schmitt , Sonata Bartkus

Sep 15, 2021

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 14, 2021

Dealership Rating
Employee Rating

Having never walked in to a car dealership by myself, I was somewhat anxious. I had heard horror stories about how agonizing and relentless the experience could be. Ricky put a lot of my apprehensions and More

by GPLANERA12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Ricky Gushi , Kim

Sep 14, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Ricky and our team were able to help, and we hope to see you again!

September 10, 2021

Dealership Rating
Employee Rating

Everyone I came in contact with were professional & friendly. My sales associate, Octavein Johnson, made me feel at ease, answered my questions, showed me how the features worked on vehicle. He staye More

by KAMARSIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri , Octavien Johnson, Kelly Kuckelman

Sep 11, 2021

Family Hyundai responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Octavien and all of us at Family Hyundai are glad to have you as a customer.

September 07, 2021

Dealership Rating
Employee Rating

Octavian was so helpful! He was patient and tried to make the situation not as stressful. Chris was a big help in explaining the warranties as well! It was an overall great experience! More

by JACQUELINEJANETEAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Octavien Johnson

Sep 07, 2021

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Jacqueline, you enjoyed your experience with Octavien and Chris, and it was a pleasure having you at the dealership. We appreciate your review!

September 07, 2021

Dealership Rating
Employee Rating

Dealership was fine however our salesman was unable to give us his undivided attention which drastically lengthened our buying experience. Overall we would still recomment this dealship. More

by ldmanzke
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder , Courtney (Internet Sales) and Krzis Czapka

Sep 08, 2021

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new car! We truly appreciate your business and your patience with us on a busy day. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 22, 2021

Dealership Rating
Employee Rating

Kristi and the whole team at Family Hyundai were amazing! My family and I had a great experience and will be recommending them to everyone! They treated us like family! Best car buying experience!!! More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri , Kelly Kuckelman

Aug 23, 2021

Family Hyundai responded

Thank you for taking the time, Rebecca, to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

August 18, 2021

Dealership Rating
Employee Rating

Great people. I live in the North suburbs and had several choices for my new Genesis. It says a lot that I purchased the car in Tinley Park. More

by radios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 17, 2021

Dealership Rating
Employee Rating

Wonderful and welcoming service. Octavein was very easy to work with and made purchasing my new car very pleasant. More

by coleycat1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , Octavien Johnson

Aug 17, 2021

Family Hyundai responded

It's fantastic to hear that Octavien provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

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