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Scott Lupo
Scott Lupo at Family Hyundai
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Scott Lupo | Page 9

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
311 Reviews
4.7

311 Reviews

Write a Review

311 Reviews of Scott Lupo

June 15, 2023

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Employee Rating

Everyone I worked with on the purchase of my new vehicke was fantsdtic. I plan to continue to work with this dealership for any future service or vehicle purchases. More

by Sgrig76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Al Pellizzeri, Ricky Gushi

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Jun 15, 2023

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 14, 2023

Dealership Rating
Employee Rating

There's a good reason Adam Ghouleh is "Salesman of the Year" two years running. The coolest salesman I've ever had the pleasure of dealing with. Highly recommend! More

by CMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Robbie Watson

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Jun 14, 2023

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that Adam was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 08, 2023

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Employee Rating

Everyone was friendly and helpful. We love our new car and really appreciate the tutorial Larry gave us. More

by KVOSS50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Larry Edwards

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Jun 09, 2023

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 06, 2023

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Employee Rating

They do not inspect the used cars they sell. One day after purchasing, I noticed the window wipers were severely damaged and needed replaced. The key fob batteries were low and needed replaced.a More

by STRM22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: PJ Smith

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Jun 10, 2023

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 16, 2023

STRM22 responded

I wasn't contacted since my last response. Just discovered one of the third row seat belts is completely missing. Love the vehicle, but definitely the worst and most trouble I've ever had with a used car purchase. I hope you guys do a better job inspecting the vehicles you're selling. Brakes and seat belts should be number one and two on a checklist.

June 05, 2023

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Employee Rating

Very friendly and accommodating. ..short wait, nice waiting room..quick service and good service A+ More

by nocurb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, Al Pellizzeri

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Jun 05, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Larry and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

May 27, 2023

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Employee Rating

Courteous and helpful. Listened to what I needed and found the car we wanted for us. No problems with any one we dealt with. More

by CB7SHELBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Courtney Mearns, Austin Osabuohien

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May 28, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 27, 2023

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Employee Rating

Very pleasant atmosphere that was very helpful and patient. They are very knowledgeable about their products. More

by LEN.KAZMIERCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien, Maverick Watson

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May 28, 2023

Family Hyundai responded

Thanks, Len, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 27, 2023

Dealership Rating
Employee Rating

Very pleasant atmosphere that was very helpful and patient. They are very knowledgeable about their products. More

by LEN.KAZMIERCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien, Maverick Watson

Helpful
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May 28, 2023

Family Hyundai responded

Thank you, Len, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2023

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Employee Rating

Service is one of best sales person very interested help me to get approved for car loan thanks you 👍 More

by SILVA.JESUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonata Bartkus, PJ Smith

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May 26, 2023

Family Hyundai responded

Thank you, Jesus, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 26, 2023

SILVA.JESUS responded

Very satisfied with the service happy too

May 24, 2023

Dealership Rating
Employee Rating

Great overall experience! Everyone was nice and helpful to me and my family the day we came in More

by Raniahattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Al Pellizzeri

Helpful
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May 25, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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