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Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 8

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
386 Reviews
4.5

386 Reviews

Write a Review

386 Reviews of Scott Lupo

July 21, 2024

Dealership Rating
Employee Rating

The worker appears to be cordial and courteous. Although the work done on my vehicle was time consuming I believe it was correctly performed. I also believe that a temporary vehicle should have bee More

by frankie_n_martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Robbie Watson , Marc Dabaco

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Jul 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Frankie, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 14, 2024

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Employee Rating

Family Hyundai and Kristi Feinberg are the best! I was greeted at the front door with friendly faces. Kristi helped me find the best deal for my daughter and I. We both left with Konas and big smile More

by WELKEKRISTINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Toni Ivanovic

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Jul 15, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. Kristi and our team appreciate your business and hope to see you again soon! Congratulations on both your new Konas!

July 11, 2024

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Employee Rating

Geo made our process so easy, super nice to work with and was able to accommodate us in getting our dream family vehicle. Thank you Geo! More

by KILEIGHCARRINGTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Saldana

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Jul 11, 2024

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 10, 2024

Dealership Rating

Service was great, we always drop our car off so waiting is never a problem. More

by CAROLYNJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

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Jul 10, 2024

Family Hyundai responded

Thank you, Carolyn, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 05, 2024

Dealership Rating
Employee Rating

Jose was very helpful in helping me find my new car. His knowledge of this car was very refreshing. It is great to have a salesman who will go out of their way to help a customer. More

by PBYRNE56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jose Palomares

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Jul 05, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

June 12, 2024

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Employee Rating

The service was quite a wait but it was worth it. The staff was very friendly and professional More

by JERRYTJOHNSON1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Robbie Watson , Marc Dabaco

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Jun 12, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jerry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2024

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Employee Rating

Great experience always do! ! Ricky was great! Been there before and never had a bad experience not once!! More

by kimonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Robbie Watson , Marc Dabaco

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Jun 09, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

May 27, 2024

Dealership Rating
Employee Rating

Everyone was very kind and courteous. They were willing and helped me with the needs I had. Would definitely refer friends to them. More

by TIGERSKITTEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh

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May 29, 2024

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 23, 2024

Dealership Rating
Employee Rating

The whole dealership was a wonderful experience in buying a new car. I would recommend everyone going to Family Hyundai. More

by CATHY_SLATER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

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May 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 15, 2024

Dealership Rating
Employee Rating

We enjoyed the process, from the start to the finish. Everyone we dealt with was very nice to work with. Thank you More

by 080800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim DeVries, Robbie Watson , Chris Powers

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May 16, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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