Dealer Reviews
Cars for Sale
Dealer Log In
Sean Bradford
Sean Bradford | Page 30
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
379 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
35 yrs, 4 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
379 Reviews
Write a Review
379 Reviews of Sean Bradford
September 17, 2019
Broken Windshield Repair Few businesses truly understand customer service. Klaben Ford is one that does. My service rep, Sean Bradford, went above and beyond the call of dut Few businesses truly understand customer service. Klaben Ford is one that does. My service rep, Sean Bradford, went above and beyond the call of duty to create a great experience for me. Thank you Sean! More
by Robert
Verified Customer
September 15, 2019
Excellent...Efficient Yes I had a really great experience again at Klaben. Kim and Sean were very nice and efficient. My ride is fixed and running great! 👍 Yes I had a really great experience again at Klaben. Kim and Sean were very nice and efficient. My ride is fixed and running great! 👍 More
by raottar1966
Other Employees Tagged: Kim Wolfram , Dwayne from service ??
September 05, 2019
Service was good but the car wash wasn't Update 9/6/2019 Sean contacted me and was kind enough to pick my ST Explorer up and have it washed again. It was just brought back to me and looks a Update 9/6/2019 Sean contacted me and was kind enough to pick my ST Explorer up and have it washed again. It was just brought back to me and looks a million times better than before. He definitely went above and beyond. Very much appreciated. Service was good. The car wash was not and left my ST Explorer worse than when I came in. It was terribly spotted and looked like it was washed with dirty water. I had to take it to be washed after I left there. More
by ageorge829
Other Employees Tagged: Mona Crooks , Brandon Pritchett
August 22, 2019
Excellent service manager!!! I originally had issues getting my Lincoln serviced in a reasonable amount of time. Sean, the service manager personally called me twice to make thin I originally had issues getting my Lincoln serviced in a reasonable amount of time. Sean, the service manager personally called me twice to make things correct and make sure I was a happy customer. Mr.. Klaben runs an outstanding dealership and its very obvious why his service manager goes out of his way to make certain his customers are well taken care of. There is a reason why they are so busy, they are GREAT at what they do!! Thank you again Sean for your outstanding customer service!!! More
by VIOLET.SPAGNOLO
Other Employees Tagged: Christine Klaben , Jeff Tetreault
August 22, 2019
Pain Touch Up The staff were very professional and the job was completed in a timely manner. We are satisfied with the work that was done by the staff. The staff were very professional and the job was completed in a timely manner. We are satisfied with the work that was done by the staff. More
by WLANE
August 21, 2019
A team aimed to satisfy their customers The last encounter (visit) started out rocky however; the team recovered with adequate communication and overall attention to all concerns. Team was v The last encounter (visit) started out rocky however; the team recovered with adequate communication and overall attention to all concerns. Team was very empathetic to my concerns about the issues and length of time to complete the job. I was satisfied with how Mike B. and Sean picked up the ball and made me feel like they cared. More
by ETMOD
Other Employees Tagged: Mike Brandvold , JC Crawford, Mario Palomba
August 14, 2019
Best Service Center! Thank you so much for your great service. Sean B. and Mario P., both worked hard and diligently on my behalf. I really appreciate the time and effort Thank you so much for your great service. Sean B. and Mario P., both worked hard and diligently on my behalf. I really appreciate the time and effort you took into getting the part that was needed for service. More
by mzlittle31
Other Employees Tagged: Mario Palomba
August 09, 2019
Repair of water leaking from under dash Repair not under warranty was going to be $800 plus-because of low mileage and loyalty they worked with Ford and lowered cost to $220. Repair not under warranty was going to be $800 plus-because of low mileage and loyalty they worked with Ford and lowered cost to $220. More
by GAMAMAG
Other Employees Tagged: Joe French , Tyler Schultz
August 08, 2019
Nothing is forgotten ! Klaben's service department is ALWAYS willing to go the extra mile to please their customers! From Mona to Shawn & the techs. that worked on the vehic Klaben's service department is ALWAYS willing to go the extra mile to please their customers! From Mona to Shawn & the techs. that worked on the vehicle, I could not have asked for a better team to resolve my issues. This is something that is hard to find in this day & age. As a customer for almost 40 years, they continue to stand alone in top curtious service. I highly recommend them to everyone. More
by BILLNEITZ
Other Employees Tagged: Mona Crooks , Brandon Pritchett
August 05, 2019
Very good!! Service was very prompt and the car was ready when promised. Personnel were knowledgeable and very courteous. I was very pleased with their responses Service was very prompt and the car was ready when promised. Personnel were knowledgeable and very courteous. I was very pleased with their responses to my questions. More
by dadiomh
Other Employees Tagged: Mario Palomba
Dealership Inventory (259 Vehicles)
