Sean Bradford | Page 31

car purchase. Came to Klaben to purchase a used ford fusion. Test drive showed the car pulled slightly to one side. Service dept and sales worked hard to resolve th Came to Klaben to purchase a used ford fusion. Test drive showed the car pulled slightly to one side. Service dept and sales worked hard to resolve the issue and the car drives perfect now. Thanks. More

by fwurzer Verified Customer Verified Customer

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Taking care of issues Thank you for making things right from my previous visit. Sean was prompt in contacting me and fixing the issues I previously had. I believe that this Thank you for making things right from my previous visit. Sean was prompt in contacting me and fixing the issues I previously had. I believe that this experience was used for improving future experiences. More

by sschutte58 Verified Customer Verified Customer

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Excellent from start to finish My car broke down and we found out with the help of Sean that most of the repairs were under factory warranty. My car was taken to Klaben on Friday an My car broke down and we found out with the help of Sean that most of the repairs were under factory warranty. My car was taken to Klaben on Friday and ready for pickup on Monday. They not only replaced the parts that had malfunctioned, but they also replaced the door latches and gas tank seal because there were factory warranties on those as well. Their customer service is excellent and I felt that I could trust Sean and Mike. They kept in contact with me every step of the way. More

by kellynelson1015 Verified Customer Verified Customer

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Excellent effort on a difficult problem I had a problem with air conditioning that was not simple to solve (other service providers were unable to solve the issue). While it took some time I had a problem with air conditioning that was not simple to solve (other service providers were unable to solve the issue). While it took some time to solve. The team worked very hard to make sure I was satisfied. They went above and beyond normal levels of service and eventually solved the issue. More

by BARTKIMBLE Verified Customer Verified Customer

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Friendly and speedy! Klaben Ford is ready and friendly when you arrive for your appointment! The manager even checked me in since they were busy. The personnel are very ac Klaben Ford is ready and friendly when you arrive for your appointment! The manager even checked me in since they were busy. The personnel are very accommodating. More

by MACONKEY63 Verified Customer Verified Customer

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Went the extra mile Transmission on my 2013 e150 went out and as this is the vehicle I use for my remodeling business I was out of work until it got fixed. Replacement wa Transmission on my 2013 e150 went out and as this is the vehicle I use for my remodeling business I was out of work until it got fixed. Replacement was covered by extended warranty and the service manager upgraded my rental to a van at no cost so i could get back to work. They kept me informed every day of their progress. They gave me a great deal in rear brake job because job took a little longer than they originally thought. I will return for future service needs. More

by BETTERBUILTHOME Verified Customer Verified Customer

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Never followed up with me The service guys took pictures of my front windshield to have Ford look at. I was told that I would hear back from them the next workday. Still have n The service guys took pictures of my front windshield to have Ford look at. I was told that I would hear back from them the next workday. Still have not got a response. More

by Jb Verified Customer Verified Customer

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Sean provided exceptional service! I purchased a CPO Ford Fusion from Klaben Ford in March of 2018. Things started off a little rough, but as promised, Sean and his team were able to fu I purchased a CPO Ford Fusion from Klaben Ford in March of 2018. Things started off a little rough, but as promised, Sean and his team were able to fully restore my confidence in Klaben Ford. Not only did they expeditiously meet my repair, Sean was more than fair while ensuring I was fully satisfied and taken care of. The team at Klaben Ford are great! I would recommend anyone to Klaben Ford. More

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Sean Bradford We transferred a lease on an MKC from Michigan and needed to get a front bracket put on. We stopped in and Sean took charge - we were in and out wit We transferred a lease on an MKC from Michigan and needed to get a front bracket put on. We stopped in and Sean took charge - we were in and out within an hour w the bracket on , the car washed and he set up a tutorial for us to learn all of the features. He could not have been more pleasant and helpful. John & Patty Crofford More

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Best Dealership in the World Another great experience from the Klaben service team. All staff members were courteous throughout the entire process and are a great example of why K Another great experience from the Klaben service team. All staff members were courteous throughout the entire process and are a great example of why Klaben Ford is such a phenomenal dealership. I would recommend this service center to anyone looking for vehicle needs. More

by mpalomb Verified Customer Verified Customer

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