Shawn Merrick
Shawn Merrick at Herb Chambers Toyota of Auburn

Shawn Merrick | Page 9

Finance Director

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

4.9
222 Reviews
4.9

222 Reviews

Write a Review

222 Reviews of Shawn Merrick

September 07, 2020

Dealership Rating
Employee Rating

My husband contacted Melissa and told her what I wanted to purchase when we got there everything was waiting. We appreciate what Melissa did.THANX More

by brat0039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hai Lam , Melissa Licea, Andrew Pappas, Tomi Tsitsos

July 08, 2020

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Employee Rating

Dylan Kennedy and Shawn are always the best! I wouldn’t go anywhere else. They were quick efficient and truly fantastic. If you are in the market for a vehicle this is the team to see! More

by Sfeingold9
Recommend Dealer
Yes

Other Employees Tagged: Kennedy Lidonde , Dylan Hoang

June 30, 2020

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Employee Rating

Customer Service I always enjoy the customer service every time I go . Alyssa is always friendly and helpful. Every one else I have had contact with is always great to More

by dcarlson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marque Hoenig, Kennedy Lidonde, Jeffrey Krasner, Jeff Moran, Alyssa Moran , Daniel Bortolussi, Jimmy Eldean, Monish Naicker, Tomi Tsitsos

June 09, 2020

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Employee Rating

I am first time costumer and this will certainly be my last. This dealership has no regard for the customer and treats you horrible after you sign. More

by Pdiaz85
Recommend Dealer
No
Jun 11, 2020

Herb Chambers Toyota of Auburn responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience. I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes. If I can be of any assistance please email me at dbortolussi@herbchambers.com. Thank you- Dan Bortlolussi- General Manager

May 29, 2020

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Employee Rating

Tim was great and the entire experience was wonderful. The car was ready when Tim promised and it was nice drobiny a brand new car off the lot More

by Diane0707
Recommend Dealer
Yes

Other Employees Tagged: Timothy Nguyen, Cierra Pellot

May 28, 2020

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Employee Rating

Amazing experience. Clean sales floor. Kind, courteous, patient with my fiancée and I. Careful with pandemic restrictions and safeguards. Good negotiators and thoughtful to what is important to you. More

by Smorin1487
Recommend Dealer
Yes

Other Employees Tagged: Mateo Lako, Lauren Roche, Tomi Tsitsos

May 27, 2020

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Employee Rating

Purchase of a new car My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marque Hoenig, Alyssa Moran, James Banach , Chan Nguyen, Lauren Roche

May 03, 2020

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amazing special thanks to samantha and laurine . nice people to do business with. herb was probadly the only dealership to give the rebate to the customer. bo More

by jrsjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne, Vu Nguyen, Lauren Roche, chris

March 24, 2020

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Employee Rating

Very disappointed by the service. Of course it’s a business and sales works off if commission. They promise you the world and don’t follow through. I have called many times to finance because they ar More

by Aimusandeddie
Recommend Dealer
No

Other Employees Tagged: Andrew Pappas, Chris sales manager- fake

Mar 24, 2020

Herb Chambers Toyota of Auburn responded

Unfortunately, we do not have record of this situation. If you could please email our General Manager - DBortolussi@herbchambers.com - with your name and more information on this. We look forward to hearing from you and resolving any issues. Thank you

March 05, 2020

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Employee Rating

Beginning from Dan, the manager, was amazing! Dhimitri had the numbers very close to what We expected, Our sales guy, Michael was very good from start to end. Shawn was very good taking care of paperwork More

by Nany
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako , Michael Berkowicz, Daniel Bortolussi, Monish Naicker

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