Shelby Wiley
Shelby Wiley at Klaben Ford Lincoln
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Shelby Wiley | Page 7

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
92 Reviews

Dealership Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

92 Reviews

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92 Reviews of Shelby Wiley

July 01, 2023

Dealership Rating
Employee Rating

The Tow truck neglected to tell Klaben that our car had been dropped off. When we called, Klaben was very apologetic and accommodating. They quickly looked at the car and were able to fix by the end of the More

by tina_kessler
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2023

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Very good service. Work completed on time. Will return to Klaben for all future service for this truck. More

by cgan
Service Price Transparency
Recommend Dealer
Yes

June 19, 2023

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Thank you for the great service. My only complaint is length of time to get in. More

by carolynszachta
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

June 14, 2023

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I’ll tell you what… if Shelby was at Jurassic Park back in 1993, those dinosaurs surely wouldn’t have gotten out. I recently had a rather complicated warranty issue that her and the team handled flawlessl More

by MATT.KRESS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Sigmund , Dan K.

June 13, 2023

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Always great service from everyone in the service department. Whenever I can, I hold off on service until I am in the area because I can’t get the same level of service from the dealers in my area. More

by SYNABUN6
Service Price Transparency
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Recommend Dealer
Yes

June 12, 2023

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Great experience,Timely and friendly, made me feel very welcome. I owe someone else 5 stars but I can’t remember his name. Thanks to all👍🏼 More

by Radparker
Service Price Transparency
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Recommend Dealer
Yes

May 27, 2023

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You have me spoiled with your customer service. I live out of state and have been to 4 different dealers in my hometown area because of poor customer service. If I can I wait now until my annual More

by SYNABUN6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Klaben

May 25, 2023

Dealership Rating
Employee Rating

They did a very good job and were very throu on everything. Good servic! The work was completed in a timely matter More

by Rjoh720
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks , Shelby

May 14, 2023

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Customer for 9 years. Excellent dealership. From Mike Cooney to Sean Bradford and his service team. Compassion and GREAT SERVCE. Will go NOWHERE ELSE. THANKYou Mr. K More

by B and B 54
Service Price Transparency
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Recommend Dealer
Yes

April 25, 2023

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Shelby was excellent, well organized, kind, helpful, and communicated in a very professional and clear manner. More

by stevesosebee
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Recommend Dealer
Yes
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