Dealership Experience
4 yrs, 9 mos
Languages Spoken
English
92 Reviews
Write a Review92 Reviews of Shelby Wiley
July 01, 2023
The Tow truck neglected to tell Klaben that our car had been dropped off. When we called, Klaben was very apologetic and accommodating. They quickly looked at the car and were able to fix by the end of the been dropped off. When we called, Klaben was very apologetic and accommodating. They quickly looked at the car and were able to fix by the end of the day! I would definitely use them again! More
June 19, 2023
Thank you for the great service. My only complaint is length of time to get in. My only complaint is length of time to get in. More
Other Employees Tagged: Mona Crooks
June 14, 2023
I’ll tell you what… if Shelby was at Jurassic Park back in 1993, those dinosaurs surely wouldn’t have gotten out. I recently had a rather complicated warranty issue that her and the team handled flawlessl in 1993, those dinosaurs surely wouldn’t have gotten out. I recently had a rather complicated warranty issue that her and the team handled flawlessly. Steve is very meticulous, and Dan provided phenomenal service. Any time that I have to bring my vehicle in for service, there is no one that I would trust more. More
Other Employees Tagged: Steve Sigmund , Dan K.
June 13, 2023
Always great service from everyone in the service department. Whenever I can, I hold off on service until I am in the area because I can’t get the same level of service from the dealers in my area. department. Whenever I can, I hold off on service until I am in the area because I can’t get the same level of service from the dealers in my area. More
May 27, 2023
You have me spoiled with your customer service. I live out of state and have been to 4 different dealers in my hometown area because of poor customer service. If I can I wait now until my annual I live out of state and have been to 4 different dealers in my hometown area because of poor customer service. If I can I wait now until my annual trip to Ohio to get things taken care of. You could give lessons on how to treat customers to other Ford dealers. More
Other Employees Tagged: David Klaben
May 25, 2023
They did a very good job and were very throu on everything. Good servic! The work was completed in a timely matter everything. Good servic! The work was completed in a timely matter More
Other Employees Tagged: Mona Crooks , Shelby
May 14, 2023
Customer for 9 years. Excellent dealership. From Mike Cooney to Sean Bradford and his service team. Compassion and GREAT SERVCE. Will go NOWHERE ELSE. THANKYou Mr. K Excellent dealership. From Mike Cooney to Sean Bradford and his service team. Compassion and GREAT SERVCE. Will go NOWHERE ELSE. THANKYou Mr. Klaben for the Family u put together. More
Other Employees Tagged: Mike Cooney, Roscoe Woodberry, Richard Klaben, Sean Bradford, Angela Mazzagatti