Dealership Experience
4 yrs, 8 mos
Languages Spoken
English
88 Reviews
Write a Review88 Reviews of Shelby Wiley
March 29, 2023
Needed both kids cars in for the works. Brought the first in Shelby and Kim statrted the paperwork Mike finished. They were able to get the first one done in record time swapped the cars Mi Brought the first in Shelby and Kim statrted the paperwork Mike finished. They were able to get the first one done in record time swapped the cars Mike got that one all fixed. Also needed a tire looked at they did a great job. Ran into Chris awesomeness Maximus Moldas he started working on ordering my wife’s new car. Klaben is the only place that treat you like family. More
Other Employees Tagged: Chris Moldas, Mike Brandvold
March 02, 2023
it was very easy to work with Klaben service department, estimate of time and cost were accurate. They communicated very well, I knew what they were doing and felt involved in the process. estimate of time and cost were accurate. They communicated very well, I knew what they were doing and felt involved in the process. More
February 16, 2023
I, my family and many friends have had a tremendous amount of experiences with Klaben over the past decade. Klaben offers and provides the best customer care, quality product, service and workmanship. amount of experiences with Klaben over the past decade. Klaben offers and provides the best customer care, quality product, service and workmanship. The best dealership I have ever worked with. Great deals, honesty, integrity, outstanding workmanship and service are Klaben’s trademark!! Extremely satisfied customer! Highly recommend!! More
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford , Dylan and Mike from mobile unit
February 11, 2023
Wonderful customer service and service in general. Everyone that I spoke to was polite and informative. Joe was the primary person I spoke with and he was wonderful. Everyone that I spoke to was polite and informative. Joe was the primary person I spoke with and he was wonderful. More
Other Employees Tagged: Joe French
February 05, 2023
So very impressed with customer service the process of purchase with Louis, Branden and Jennifer in finance was the easiest we have ever had, today we had a hiccup with our new car!! For some reason e purchase with Louis, Branden and Jennifer in finance was the easiest we have ever had, today we had a hiccup with our new car!! For some reason everything was dead would not start. We contacted Louis and within a half hour I had a call from Shelby in service. FYI it's Saturday afternoon!! A young man by the name of Jesse very nice. came to our home with a rental for us and picked up our vehicle to take to service! Hopefully they can find the issue but seriously we are impressed with how they handled this. Shelby took me step by step to make sure we were taken care of....she understood this can be upsetting since we just purchased 2 weeks ago. We have faith they will find the problem and get our vehicle back to us Thank you to all at Klaben Kent!! More
Other Employees Tagged: Jennifer Bowen, Louis Polos , Our sales rep Brandon also sales rep Gilbert in warren
February 02, 2023
Best place to buy tires in the Kent area. Service Dept works hard to make getting vehicle taken care of easy! Service Dept works hard to make getting vehicle taken care of easy! More
Other Employees Tagged: Tom Alcorn , Mario Palomba