Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
5.0
49 Reviews

Dealership Experience

5 yrs, 9 mos

Languages Spoken

English English

5.0

49 Reviews

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49 Reviews of Shelley Dupre

September 28, 2025

Dealership Rating
Employee Rating

Had an issue with my AC got ahold of Shelley Dupre to make an appointment asap. Shelley assisted with scheduling an appointment and informed me of the progress and process. My jeep is good to go More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm delighted to hear that Shelley was able to assist you promptly with your AC issue and keep you informed throughout the process. It's great to know that your Jeep is all set now! I truly appreciate your feedback, and we look forward to seeing you at Colonial West Chevrolet of Fitchburg for any future needs. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 27, 2025

Dealership Rating
Employee Rating

Came in for service and was greeted by Shelly. Very Polite, service was excellent I recommend More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

Sep 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Bri! I am thrilled to hear that you had a great experience with Shelly and our service team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to seeing you again for your next service. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

My employee Rick had an issue with his van I called Shelley Dupre and expressed the concern, she was able to get it in and ready the following day! Great team More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for your wonderful review! I'm thrilled to hear that Shelley was able to assist you promptly with Rick's van issue. Our team at Colonial West Chevrolet of Fitchburg strives to provide top-notch service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

Been going to COLONIAL WEST and will not go anywhere else. The service staff is excellent Shelly was helpful while speaking with her. More

by Sarsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm thrilled to hear that you’ve been consistently satisfied with our service at Colonial West Chevrolet of Fitchburg. We appreciate your recognition of Shelly and the entire team. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

Dealership Rating
Employee Rating

Everyone is genuine friendly and helpful, from being greeted at my arrival to paying my bill and departure. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm pleased to hear that you had a friendly and helpful experience at Colonial West Chevrolet of Fitchburg. Our team is committed to providing excellent service from start to finish. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

Dealership Rating
Employee Rating

I had a great experience from start to finish. Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will defin More

by kimberlylandine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kimberly! We're thrilled to hear that you had a great experience with Shelley, Angie, Jackie, and our team at Colonial West Chevrolet of Fitchburg. We appreciate your kind words about our customer service. We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

Dealership Rating
Employee Rating

Great service and very helpful customer service. I would highly recommend to anyone else I know More

by cbuhts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I truly appreciate your kind words about the great service and helpful customer service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. See you next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 21, 2025

Dealership Rating
Employee Rating

Bill was friendly, courteous, quick, and efficient. He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill sa More

by amybee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm pleased to hear that Bill provided you with such a friendly and efficient experience at Colonial West Chevrolet of Fitchburg. Enjoy your new car, and I appreciate your referrals! We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 21, 2025

Dealership Rating
Employee Rating

Brought in my 25 Silverado for a warranty service call. They had the replacement parts in stock and had me in and out the same day. No hassles, courteous and customer friendly as always! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David! We're delighted to hear about your positive experience with your 2025 Silverado at Colonial West Chevrolet of Fitchburg. It's great to know our team provided you with efficient and friendly service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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