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Shelley Ritter
Shelley Ritter at Walker Ford

Shelley Ritter | Page 3

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Shelley Ritter

December 14, 2024

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Employee Rating

The mobile service was well executed and in a very timely fashion. I was alerted to arrival time which was actually a few minutes early. More

by BRUCEAMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Techs

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Dec 16, 2024

Walker Ford responded

Hi, we appreciate your feedback! Safe travels!

November 24, 2024

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Employee Rating

Service was prompt and on point. Mobile service was easy to schedule and very helpful More

by markspeed64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2024

Walker Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2024

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Employee Rating

The sales team made the purchase of our 2024 F-250 Lariat a pleasant event. More

by abiller
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jewel, Joseph Kinney, Jackson Hall

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Nov 18, 2024

Walker Ford responded

Hi Abiller, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 01, 2024

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Employee Rating

Great service as always from Walker ford. I’ll be back again for my future services. More

by KSIMPSON1
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry, Donald Mast, Brooks Falzone , Gatlin Hatcher

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Oct 04, 2024

Walker Ford responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 13, 2024

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Employee Rating

Shelley was confused about the oil type and didn't resolve the issue. So I called Ferman Ford and they did the oil change without any issues. More

by TDEIN0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 21, 2024

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (727) 535-3673 and we will do our best to make this better. We hope to hear from you soon.

August 23, 2024

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Employee Rating

Walker Ford is my go to for servicing my 2018 F150 diesel. Shelly and her mobile service team are the best! More

by smitty9006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

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Sep 21, 2024

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 03, 2024

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Employee Rating

Staff was very helpful and accommodating. All service was prompt and tech Jacob was polite More

by TERECHMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2024

Walker Ford responded

Thank you for your kind words about our team! We're glad to know you had a prompt and polite service experience.

August 03, 2024

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Employee Rating

Everything went like clockwork. Very satisfied with the service and everyone involved, they are a very professional group. More

by RAJMVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Anderson

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Aug 05, 2024

Walker Ford responded

Thank you for your kind words! We're thrilled to hear everything went smoothly and you are satisfied with our service.

July 20, 2024

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Employee Rating

Incompetent customer service, needed to provide my VIN # 3 times, hopefully my vehicle in database now. More

by A
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Holcomb, Mike Murray

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July 09, 2024

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Employee Rating

The service was great I will recommend Walker Ford to anyone looking for a vehicle. More

by walker ford
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Anderson

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Jul 10, 2024

Walker Ford responded

Thank you for the wonderful review and for recommending Walker Ford. We're so glad you had a great experience with us!

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