Shelley Ritter
Shelley Ritter at Walker Ford
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Shelley Ritter | Page 3

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Shelley Ritter

June 09, 2023

Dealership Rating
Employee Rating

The service adviser was very pleasant and accommodated all my requests. They were prompt, completed the work on time and followed up after the service to make sure I was satisfied. More

by berubeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Walker Ford responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

May 17, 2023

Dealership Rating
Employee Rating

Had bodywork done on a company vehicle and they did an amazing job. customer service from shelley and terry was phenomenal. More

by jstk1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry in the auto shop. 5 stars.

May 17, 2023

jstk1098 responded

👍🏼

April 21, 2023

Dealership Rating
Employee Rating

Scott in the collision department was awesome to deal with. He kept me informed and was always willing to answer questions. The car came back all shiny clean like new. Thank you all for your skilled ca More

by Cu
Recommend Dealer
Yes

Other Employees Tagged: Scott in the collision dept

Apr 24, 2023

Walker Ford responded

Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Walker Ford.

April 02, 2023

Dealership Rating
Employee Rating

Service advisor Mike Murray did a great job communicating and trying to move repairs along. Repairs that were made seemed to have corrected the issues More

by CISSYCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murray

Apr 03, 2023

Walker Ford responded

We are happy Mike and his tram could help. We truly value your business and look forward to working with you again.

April 01, 2023

Dealership Rating
Employee Rating

Everyone in the service department there is very friendly and helpful. Shelly was my service advisor and she was great. She made sure to communicate throughout the day to update me on my car. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Apr 03, 2023

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2023

Dealership Rating
Employee Rating

Several issues with a short time to resolve them. Michelle Ritter, Master Mobile Service Advisor and Service Advisor Mike Murray got it all squared away on time and done well. Thank you. More

by Captmaddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murray

Mar 30, 2023

Walker Ford responded

Thanks for choosing Walker Ford. We are happy our team could help you out! Let us know if you need anything else.

March 04, 2023

Dealership Rating
Employee Rating

Helped me out and really took care of everything when I warranty situation with my car. They are the best More

by DrT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast

Mar 07, 2023

Walker Ford responded

Thank you for your kind words! At Walker Ford, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

February 24, 2023

Dealership Rating
Employee Rating

Great service, found some stuff that was wrong that I didn’t even know! And fixed it also More

by Raymedak
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Walker Ford responded

We are happy our team could help! Thanks for choosing Walker Ford! We hope to be of service to you again in the future.

February 19, 2023

Dealership Rating
Employee Rating

everybody was very professional, the service to my car was done in less than an hour and a half More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Feb 20, 2023

Walker Ford responded

Glad to hear our service team was able to get you in and out, Bill!

February 13, 2023

Dealership Rating
Employee Rating

They have the best people and they have the best way to get you in and out fast More

by LAKEBOATENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Walker Ford responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Walker Ford for your service needs and we hope to work with you again next time.

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