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Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 2

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Simo Bassi

October 14, 2024

Dealership Rating
Employee Rating

Employees are extremely professional. Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough a More

by JTHOMAS441
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Austin Nero , Jason Sanchez

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Oct 14, 2024

Universal Hyundai responded

Thank you so much for your kind words for Jason and the team, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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Employee Rating

Overall great experience. Very happy with my vehicle and all the assistance I received in the purchasing process More

by EMILYCHAMP445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 06, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience, Emily! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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Employee Rating

Semo is the best he made the impossible possible very grateful to him thank you More

by mayyasiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 06, 2024

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Simo and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

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Employee Rating

Excelente servicio de parte de sus empleados, especialmente Darrin Díaz, él hace tu sueño realidad More

by rubenjesus1984
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Jacob McNeely

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Sep 30, 2024

Universal Hyundai responded

Ruben, nos alegra saber que su experiencia en Universal Hyundai fue tan positiva. Asegurarnos de que nuestros clientes encuentren el auto ideal es nuestra principal meta. Nos encantó atenderlo en el concesionario y agradecemos su reseña. ¡Realmente, el mejor lugar para comprar! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava1@universalhyundai.com

September 29, 2024

Dealership Rating
Employee Rating

We recently bought a car for my son, and the experience was exceptional thanks to Miguel. He was amazing from start to finish — incredibly truthful, super knowledgeable, and never once did we feel pressure More

by FCOSTA.RN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Miguel Resto

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Sep 29, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Miguel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

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Employee Rating

I am very impressed by theirs services . Very professional management. That why I bout two new vehicles from them More

by RIAZKHATTAK62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mustapha Bernannou, Michael Hernandez

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Sep 29, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 27, 2024

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Employee Rating

Great sales rep and test drive. Finance department was slimey and didnt want to accept my certified chase check to force a loan. More

by Angel.C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Roman

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Sep 27, 2024

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

Sep 30, 2024

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

September 14, 2024

Dealership Rating
Employee Rating

Fabio, Alexis and Hector attended me outstandingly well. I was truly impressed by how smooth, and quick the process was. They made me comfortable in my decision making, helping me pick the perfect car for m More

by Britney Ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Alexis Ramos , David Monsalve, Fabio Ventura

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Sep 14, 2024

Universal Hyundai responded

Britney, we’re so glad to hear you had a fantastic experience at Universal Hyundai. Customer satisfaction is at the heart of everything we do, and it’s wonderful to know that our team made a positive impact on your visit. Thanks for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

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Employee Rating

Justin is amazing! This is my second car i’ve bought from him, and I would definitely come back just for him. Justin is efficient, patient, and knowledgeable! More

by LEXXIGJACOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Carlos DeJesus, Justin Salazar

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Sep 03, 2024

Universal Hyundai responded

Jacob, Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

Dealership Rating
Employee Rating

Nice service, helping me to get the best option an the best deal for my necessities More

by airamic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

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Sep 03, 2024

Universal Hyundai responded

Thank you! Jacob and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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