486 Reviews of Simon Chan
June 25, 2023
Anthony Sullivan was professional and a pleasure to work with. Service was fast even for a Saturday. with. Service was fast even for a Saturday. More
Other Employees Tagged: David Cobb, Anthony Sullivan, Brent Stump
June 23, 2023
Excellent services and customer service. Always knowledgeable and took time to explain me in detail the details of the service. Always knowledgeable and took time to explain me in detail the details of the service. More
Other Employees Tagged: Carlos Ortega
June 23, 2023
Very helpful! Clean waiting room with TV a on, and friendly knowledgeable staff who will walk you through anything you need. Clean waiting room with TV a on, and friendly knowledgeable staff who will walk you through anything you need. More
Other Employees Tagged: Austin Meek
June 16, 2023
We have had constant problems with the radio / infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined we needed a new radio / infotainment system to be replaced under warranty. However, several weeks have past since then and the new unit has not arrived. This dealership appears to have very little interest in resolving our warranty-covered problem. One of the employees there told us that "Toyota can't afford to just replace radios" or something to that effect even after acknowledging the system was malfunctioning and is under warranty. For that reason I cannot recommend this dealership to anyone at this time. This problem has been dragging on for months with no resolution so far. We have no functioning radio or bluetooth since we bought the car in February (it's June now). I think the service tech is doing a good job and is trying to get the problem resolved, so I don't have any complaints about the service rep specifically. But no one knows when the new radio will arrive, apparently. I hope that will clear up soon. More
June 14, 2023
Everyone is awesome at Cobb County Toyota. The staff is extremely helpful in every department.I have bought 14 cars at that dealership and never had a bad experience. The staff is extremely helpful in every department.I have bought 14 cars at that dealership and never had a bad experience. More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega, JC Cooper, Costas Hernandez, Jeff Silvers, Bob Nascimento
June 14, 2023
As always , a great experience! Very fast and helpful service. Carlos Ortega is the best! Very fast and helpful service. Carlos Ortega is the best! More
Other Employees Tagged: Austin Meek, Zach Claybrooks, Carlos Ortega
June 09, 2023
Simón is the best ! From the moment I called to when I got there he was very informative and helped me get my tired replaced quickly. Thank you for your excellent cust From the moment I called to when I got there he was very informative and helped me get my tired replaced quickly. Thank you for your excellent customer service Simon. More
June 08, 2023
Cobb County Toyota does an excellent job of servicing my car. They fix only what needs to be fixed, and don't try to upsell me. Simon was very professional and kept me well informed! car. They fix only what needs to be fixed, and don't try to upsell me. Simon was very professional and kept me well informed! More
Other Employees Tagged: David Cobb, Bob Nascimento
Dealership Inventory (211 Vehicles)

