Simon Chan | Page 48

Kept me informed of actions and expected completion dates. Showed me and explained to me the issues and possible outcomes. dates. Showed me and explained to me the issues and possible outcomes. More

by kaverett Verified Customer Verified Customer

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Carlos and the other are all ways pleasant and friendly. They take of the customers. They take of the customers. More

by tbm691 Verified Customer Verified Customer

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Simon Chan was absolutely wonderful to work with. By telephone and in person, he was patient, courteous, and so helpful! By telephone and in person, he was patient, courteous, and so helpful! More

by COBURNSHAW Verified Customer Verified Customer

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Professional and efficient got my car in and out in under an hour. Easy to deal with an hour. Easy to deal with More

by wolfns78 Verified Customer Verified Customer

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Professional. Honest. Easy to work with and schedule services. Service Dept. is World Class. Service Dept. waiting lounge is Excellent. New car inventory?... meh. Honest. Easy to work with and schedule services. Service Dept. is World Class. Service Dept. waiting lounge is Excellent. New car inventory?... meh. More

by PHILANDTANYAPEARCE Verified Customer Verified Customer

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Mr. Chan, Mr. Ortega, and Mr. Ellis were all personable and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. More

by DSMITH2112 Verified Customer Verified Customer

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Simon is very friendly and helpful. One thing I concerned that my car to dirty inside. I would like to talk with who is maintenance supervisor about service today. One thing I concerned that my car to dirty inside. I would like to talk with who is maintenance supervisor about service today. More

by Long.Do Verified Customer Verified Customer

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Please give accurate information regarding warranty coverage when giving the price of the repair. Thank you coverage when giving the price of the repair. Thank you More

by GERALD.ANDRE.STINSON Verified Customer Verified Customer

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Excellent communication, professional , friendly, knowledgable . In and Out no Problems. Highly recommended , will buy my next car from here as well. knowledgable . In and Out no Problems. Highly recommended , will buy my next car from here as well. More

by TBUMOON27 Verified Customer Verified Customer

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I had to bring my car in three times regarding the check engine light... the first time the light came on was when I came in for a tire replacement. I was told the engine light was 40,000 mile maintenance r engine light... the first time the light came on was when I came in for a tire replacement. I was told the engine light was 40,000 mile maintenance related, but I didn't need any maintenance until 45,000. The tech said they would turn the light off since there was no service needed. However, they forgot to turn it off... I came back a few days later to have them turn it off and Zach Claybrooks looked at it and said the engine light was NOT scheduled maintenance related. So, I had to come back a third time to have actual service performed. Simon Chan was extremely helpful, worked with the warranty company, and set me up with a rental car so I didn't have to wait long. More

by paul.yaffe Verified Customer Verified Customer

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