Stephen Richardson
Stephen Richardson at Niello Volkswagen
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Stephen Richardson | Page 2

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
38 Reviews

Dealership Experience

5 yrs

5.0

38 Reviews

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38 Reviews of Stephen Richardson

January 27, 2024

Dealership Rating
Employee Rating

Stephen and Alex from finance were both awesome. This was my second time working with both of them and they made it easy More

by MADELINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Niello Volkswagen responded

Madeline, we are so glad that Stephen and Alex had the opportunity to work with you, and that they could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 21, 2024

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Employee Rating

I actually had a great experience, at Niello's, from Steve to Brandon and some of the other sales group, they were very easy to work with and a lot of fun. It was a pleasure doing business with them. More

by JUDYSKIBBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi

Jan 22, 2024

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 10, 2024

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Employee Rating

I have nothing but good things to say from our experiences at Neillo. Stephen Richardson (sales) has been top notch! Ron in service was great too. Kept us informed every step of the way. More

by RICKVOGELSANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

Jan 10, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience, Rick! We sincerely value your business and look forward to your next visit. Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 10, 2024

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Employee Rating

Stephan. Logan and Carlos all worked together to get me a great deal. I am highly satisfied. Stephan went out of his way to further assist me the next day wit More

by PATELKAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Niello Volkswagen responded

Kay, Thanks for sharing your thoughts about your experience with Niello Volkswagen. Logan, Stephen, and Carlos appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 09, 2024

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Employee Rating

Stephen was very helpful and professional. Follow-up is really good after buying the car. More

by KOLLIMARLA.BHARGAV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis

Jan 09, 2024

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 04, 2024

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I’ve lived in Sacramento for more than 50 years and Niello has been here longer. Always known to be an honest and reputable dealer. Because of this I chose them to purchase a pre owned car. I have been More

by RON1936
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi, Jack Felts

Jan 04, 2024

Niello Volkswagen responded

Ron, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 31, 2023

Dealership Rating
Employee Rating

Stephen was exceptional in his customer service skills! He was attentive to details and very understanding. More

by MRUDZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi

Jan 01, 2024

Niello Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Stephen had the opportunity to work with you. We thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 31, 2023

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All people that I have associated with at Niello Volkswagen, Arden Way have been pleasant, professional, and have displayed excellent salesmanship. I would highly recommend this Niello to anyone in More

by 😊
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 19, 2023

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Exceptional work, highly recommended. Very easy and fast, friendly staffs, great customer service and easy to deal with. More

by KSAEPHANH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 18, 2023

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Employee Rating

I purchased my first car in 2020 with Stephan and the experience definitely is what made us come back and purchase another vehicle through him with our growing family. He listened to exactly what I wante More

by Sydney Barker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Niello Volkswagen responded

Sydney, Thank you for your very kind review. Stephen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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