Stephen Richardson
Stephen Richardson at Niello Volkswagen
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Stephen Richardson | Page 3

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
38 Reviews

Dealership Experience

5 yrs

5.0

38 Reviews

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38 Reviews of Stephen Richardson

December 10, 2023

Dealership Rating
Employee Rating

Very friendly staff and both Stephen and Michael were knowledgeable about the products. They were both very helpful when it came to reviewing the options of the vehicle. More

by SCOTT.MCKEE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis

Dec 10, 2023

Niello Volkswagen responded

Scott, Thank you for sharing your experience with us! We're happy to hear it went well working with Stephen and Michael and hope you enjoy your new vehicle. We truly appreciate your feedback! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 17, 2023

Dealership Rating
Employee Rating

Great service and always know the process of my vehicle through text messages. I appreciate you and will always be coming her for my vehicle service needs. More

by MADAME0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2023

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 09, 2023

Dealership Rating
Employee Rating

The entire buying process of purchasing a car from Niello Volkswagen was great. I was really taken care of. More

by PIERRES.HOME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis

Nov 09, 2023

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

October 28, 2023

Dealership Rating
Employee Rating

Our experience at Niello was pretty good. Stephen and Terry took care of us the whole way through the process and answered all our questions. The only thing that took a while was getting the More

by KIRKJMESSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Brandon Balassi , Terry Conway (5 stars)

October 28, 2023

Dealership Rating
Employee Rating

Niello Volkswagen made me feel at home with no pressure salesmanship and at ease during the entire purchase process. More

by SJKMARKETING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann , Jose Vasquez

October 26, 2023

Dealership Rating
Employee Rating

I had a great experience with the Niello team and their responsiveness to our questions throughout our selection and purchasing process. More

by DIANA.TATE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Raymond Moreno, Michael Ellis , Cesar Corella

October 26, 2023

Dealership Rating
Employee Rating

Our salesman Steve went above and beyond in giving us a great deal. Very pleased! More

by SAVINAGUA
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Niello Volkswagen responded

This is what we love to hear! Steve is a huge asset to our team, and we'll be sure to pass along your kind words so he knows how much you appreciated working with him. Enjoy your new ride!

October 16, 2023

Dealership Rating
Employee Rating

I am very much satisfied business with Niello. I hope the service will continue for long period with my car life. More

by OVERTHERAINBOW1226
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis

October 06, 2023

Dealership Rating
Employee Rating

Overall, I was very pleased with the sales team and satisfied with my new car. The wait time for the completion of my paperwork was a little too long. More

by JSTACIONIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail

Oct 11, 2023

Niello Volkswagen responded

Thank you for your positive review! We appreciate your feedback about your wait time and hope to provide you with an even better experience next time. Enjoy your new ride!

September 30, 2023

Dealership Rating
Employee Rating

Steve is awesome. Very informative and very patient. Took time to work out the details. More

by CHPURDIE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis, Jack Felts , Will

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