Steve Grenfell
Steve Grenfell at Advantage Chevrolet of Hodgkins
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Steve Grenfell

product specialist

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Steve Grenfell

April 22, 2024

Dealership Rating
Employee Rating

The “inspected” used vehicle I purchased has had multiple issues in the first 30 days. Have called multiple times to speak to manager to no avail. More

by nphares1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 25, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

December 23, 2023

Dealership Rating
Employee Rating

Very up beat and Positive people to deal with. Was the only dealer who ordered a vehicle for me More

by castromartin123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Advantage Chevrolet of Hodgkins responded

Martin, thank you for writing this amazing review for our team! At Advantage Chevrolet of Hodgkins, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 15, 2023

Dealership Rating
Employee Rating

The whole team was great, but special shout out to Steve Grenfell who made our shopping smooth and successful!! More

by erikauglar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to review Advantage Chevrolet of Hodgkins, Erik. I'm glad to hear that you found the sales process to be smooth and easy thanks to Steve's help. If you have any further questions, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 13, 2023

Dealership Rating
Employee Rating

Dennis was excellent. He was very patient with me. The process was very easy. I would highly recommend this dealership More

by latoyastevenson62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

Oct 16, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your business and this review. I am happy to hear Dennis was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 06, 2023

Dealership Rating
Employee Rating

Everything was easy and seamless! ! Very nice people a good experience!! Highly recommend. I would i would buy more cars from them More

by I80AUTOSALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Advantage Chevrolet of Hodgkins responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 27, 2023

Dealership Rating
Employee Rating

Great dealership! Was in and out very quickly. There was no hassle or pressure for anything I didn’t want. Definitely recommend! More

by jogerk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 19, 2023

Dealership Rating
Employee Rating

I feel the truck sold to me was not the truck I test drove and agreed to buy... My salesman tried to get me setup for My Chevrolet on our cell phone and we haven't been able to login yet. Then II mentio More

by hrsable
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mike Armstrong

Sep 21, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Sep 22, 2023

hrsable responded

Please call us at 708-371-2974 after 5:00. We feel this is a no win situation because we put to much into the truck to ask for the truck I test drove. We do feel that if this was done to us that it could be happening to others. That possibly firing those involved could give us some satisfaction, for it might not happen to someone else.

September 07, 2023

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Employee Rating

They gave me two different times for my appointment. But overall they did a great job More

by rawdawgs33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez, Andrew Fitzpatrick

Sep 08, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 06, 2023

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Employee Rating

Great customer service. They made my purchase extremely easy. I would recommend this dealership to my family and friends. More

by cbiagi411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Adrianne Gentile

Sep 08, 2023

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 05, 2023

Dealership Rating
Employee Rating

Very friendly and helped us greatly with our decision making. We are very happy with our experience. More

by FSTRATIOS71
Recommend Dealer
Yes
Sep 07, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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