Steve Videon

Greedy Management … to use a credit card you must cover their 3 percent fee for already expensive car maintenance services. I guess service loyalty to where you bought the car isn’t important. their 3 percent fee for already expensive car maintenance services. I guess service loyalty to where you bought the car isn’t important. More

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Satisfied customer since 2018. The entire staff is incredible from Dave upstairs to Nick downstairs! Franco The entire staff is incredible from Dave upstairs to Nick downstairs! Franco More

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Excellent service department, they truly care about me as a customer, they go above and beyond to take care of me abd my vehicle. 5 star service a customer, they go above and beyond to take care of me abd my vehicle. 5 star service More

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STAY AWAY!!! Very unprofessional group at this dealership. I purchased a brand new Jeep Grand Cherokee in June of 2020. I have been dealing with issues with them non-stop since. First, they mes dealership. I purchased a brand new Jeep Grand Cherokee in June of 2020. I have been dealing with issues with them non-stop since. First, they messed up my financing, causing me to show a "late" payment with Chrysler Capital until they fixed their error. Next, I started to receive tickets in the mail for a Jeep that did not belong to me since Videon Jeep registered the wrong car to my name. This was both time consuming and expensive. On multiple occasions I reached out for updates, with no response. Once I made a bigger deal of the situation and included the owner of the location, things started to move. However, still, as of January 2021, I still have not received the documentation showing that the registration issue is completed. I went to this dealership because they had high reviews, but wow was I disappointed. It was and has been the worst car buying experience of my life. After all of the issues with the transaction, they never even offered something as small as a free oil change or ANYTHING. Take your business elsewhere to save yourself a headache! More

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Great service and pricing . They Videon team worked with me, with no pressure , to find a suitable vehicle for my needs. I am very pleased with the whole transaction. Would definitely purchase from there me, with no pressure , to find a suitable vehicle for my needs. I am very pleased with the whole transaction. Would definitely purchase from there again. More

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The help and support the staff gave me throughout the purchasing process is by far the best I have had from any dealer. Steve Gray, thank you so much for making my dream come true and pushing through all purchasing process is by far the best I have had from any dealer. Steve Gray, thank you so much for making my dream come true and pushing through all the red tape to get me there. I will forever be grateful to you!😀If you need a car, truck, suv, or jeep.. Go see Steve or Taylor. I promise they will put a smile on your face and a new set of keys in your hand.... More

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Excellent service It was a pleasure working with Steve Pealer and Marge. they were very professional and worked very hard to get me the best price possible. I would hig It was a pleasure working with Steve Pealer and Marge. they were very professional and worked very hard to get me the best price possible. I would highly recommend! More

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Another great experience We just purchased our third vehicle from Videon and once again they exceeded our expectations. The staff is always easy to deal with and very knowledg We just purchased our third vehicle from Videon and once again they exceeded our expectations. The staff is always easy to deal with and very knowledgeable about their products. Mike O makes it seem like your buying a car from family, so easy to deal with. He always goes the extra mile for us . The Videon family has life long customers in us !! More

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Bought 2019 charger scat pack, someone did 122mph I bought a 2019 Dodge charger scat pack and when i got home i discovered someone did 122mph in my new car. I bought it with 17 miles on it and i am ve I bought a 2019 Dodge charger scat pack and when i got home i discovered someone did 122mph in my new car. I bought it with 17 miles on it and i am very upset. Dealership would have gotten a 5 star if this didn't happen and still might if they make it right. So far dodge is saying they can't tell when n it happened and i think that is a lie. I am sure the onboard computer recorded other info besides just the speed. If they make this right i will revisit this review. I used this service in deciding on a dealer. More

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Quick, great service Great friendly service, I submitted my credit app on line and that night picked up my new Jeep Wrangler. They were very professional and made the pro Great friendly service, I submitted my credit app on line and that night picked up my new Jeep Wrangler. They were very professional and made the process quick and easy. More

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