Steven Heard | Page 7

I’m in Love with my new Jeep. Thank You Preston for all you do. I Will be back for a future purchase. Thank You Preston for all you do. I Will be back for a future purchase. More

by Mandy.bolger82 Verified Customer Verified Customer

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We chose Jerry Ulm because the pricing was as advertised. And Yohanny and his manager worked with on the pricing for the add-ons. And Yohanny and his manager worked with on the pricing for the add-ons. More

by Sarah R. Verified Customer Verified Customer

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I purchased a 2020 Jeep Wrangler and traded in a 2019 ram 1500 with warranty. I did not opt for gap or warranty through the dealer because I can get it cheaper through my financed credit union. So as I was s 1500 with warranty. I did not opt for gap or warranty through the dealer because I can get it cheaper through my financed credit union. So as I was signing papers with the finance guy Steven, I was asking if I needed to cancel my warranty to get a refund and he stated "yes, you need to do that on your own". Turns out one of the papers I signed gave them the ability to cancel the warranty and use it as a down payment. My plan was to never put a down payment on the vehicle, the copy of the warranty contract cancellation was left out of the USB they provide to me on purpose so I don't see it when I get home to review the paperwork. When I actually called to check the status of the warranty contract they said they sent it to Jerry Ulm. I contacted Jerry Ulm and then someone sent me the missing papers from my USB showing what I signed!! I couldn't believe that. Finance guy was Steven Heard. Be careful with their deceptive finance tactics. More

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Sheldon was very knowledgeable, which made my car buying experience easier. He was also very patient and answered all my questions. experience easier. He was also very patient and answered all my questions. More

by aherds820 Verified Customer Verified Customer

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Fantastic team, from Felipe to Sergio the Sales manager to Steve the finance manager had a great experience and will be back when it’s time to upgrade! to Steve the finance manager had a great experience and will be back when it’s time to upgrade! More

by Ang9517 Verified Customer Verified Customer

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Everything was a first class experience. Easiest and fairest vehicle purchase I’ve ever made. Easiest and fairest vehicle purchase I’ve ever made. More

by John Verified Customer Verified Customer

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all of the staff were very professional and helpful throughout the whole buying process. This is our second vehicle purchase from this dealership this year, and will continue to go back in the future. throughout the whole buying process. This is our second vehicle purchase from this dealership this year, and will continue to go back in the future. More

by PMR2K1 Verified Customer Verified Customer

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Best dealership experience I’ve had. Everyone there was extremely helpful. Process was quick and easy. Highly recommend Everyone there was extremely helpful. Process was quick and easy. Highly recommend More

by Randy Rist Verified Customer Verified Customer

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Was a bit hesitant after reading Yelp reviews about this dealership but pleasantly surprised at how I was handled as a woman. Jerick was kind & wasn’t pushy about making me making a choice although I was up dealership but pleasantly surprised at how I was handled as a woman. Jerick was kind & wasn’t pushy about making me making a choice although I was up front about what I wanted. As a salesman, he did what needed to be done by first connecting on a personal level…I think it’s salesman 101 and it was pretty organic after that point. I am big on SERVICE and Jerick provided that on all levels. More

by callichris Verified Customer Verified Customer

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No bull crap, just straight to the good deal. Busy place but great service by all we dealt with Busy place but great service by all we dealt with More

by handymanscc Verified Customer Verified Customer

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