Terence Williams | Page 10

The people at Wolfchase Honda were so polite and helpful. They made my car buying experience a great one. I am so happy I decided to purchase my car at this location! They made my car buying experience a great one. I am so happy I decided to purchase my car at this location! More

by KIONAGARDNER Verified Customer Verified Customer

Report | Print

I had a few bumps but the manager Terrence took care of it quickly. That’s what matters to me. I love my Honda! I will definitely recommend to others. it quickly. That’s what matters to me. I love my Honda! I will definitely recommend to others. More

by stacyhobson Verified Customer Verified Customer

Report | Print

I called Saturday August 7th 2021 to inquire about the Lease deal for the 2021 Honda Pilot. I verified with the Internet salesperson Mariahsen that they had a 2021 EX-L AWD Pilot and that the deal was ava Lease deal for the 2021 Honda Pilot. I verified with the Internet salesperson Mariahsen that they had a 2021 EX-L AWD Pilot and that the deal was available at their location for $309 a month with $3999 down. She assured me that the vehicle and the deal was available, so I set the appointment for the nest day at 1:30. I reconfirmed since I would be driving 30 miles from Southaven, MS to Bartlett, TN. I arrived and started working with Tyrese a salesperson. I told him I was only interested in the 2021 Pilot EX-L AWD since that is the only vehicle the special financing was available on. I was again assured that the vehicle and deal was available. After a test drive I said I would lease the vehicle on the deal for $309 a month and $3999 down. He said he would get his manager to start the deal. The paperwork he brought back was for $684 a month. more than double the price for the deal. I told him this was unacceptable, and I want the deal. The sales manager Terrance came over to talk with me and started to explain that he could give me the deal due to inventory. I said I was told that it was available on the call with Mariahsen and again with Tyrese. He said I am sorry that he couldn’t get to that price. I read the fine print in their site that they don't have to provide the financing, which is why I specifically asked if the vehicle and deal was available. I know that the exact price would be $309 based on trade-in and fees, but they didn’t even try to give me the deal. Here are the details from their site. 2021 Pilot $309 Per month for 36 months 2021 Pilot AWD EX-L Featured Special Lease $309.00 Lease Per MO. For 36 MOS. $3,999.00 Due at lease signing due at signing Offer excludes accessories and premium paint color. Closed-end lease for 2021 Pilot AWD EX-L available through 09/07/2021, to approved lessees by Honda Financial Services. MSRP $41,885.00 (includes destination; excludes tax, title, license, registration, options, insurance). Actual net capitalized cost $34,481.26. Total monthly payments $11,124.00. Option to purchase at lease end $25,968.70. Lessee responsible for maintenance, excessive wear/tear and up to 20¢/mi. over 10,000 miles/year. Dealer participation may affect actual payment. Dealer sets actual prices. See participating dealers for details. Includes down payment, no security deposit required; excludes tax, title, license and dealer fees. For well-qualified customers. More

Report | Print

The best customer service I have ever received. No long wait! Fast and very friendly. The ease of doing business was amazing. I will definitely do business there again. wait! Fast and very friendly. The ease of doing business was amazing. I will definitely do business there again. More

by SHALEIDADAVIS Verified Customer Verified Customer

Report | Print

The process was professional, fair and did not drag on. It was a pleasure working with every department. Jerry went above and beyond to make sure we were satisfied. Terrance worked with us to get the de It was a pleasure working with every department. Jerry went above and beyond to make sure we were satisfied. Terrance worked with us to get the deal we wanted. Great place. More

by Charmaine Jones Verified Customer Verified Customer

Report | Print

Quick service and fast financing times. Friendly staff. Staff not pushy. Staff not pushy. More

by JEFFTORRES622 Verified Customer Verified Customer

Report | Print

We had a great experience! We were treated with respect and kindness by all. Everyone was knowledgeable and courteous. We will be a repeat costumer. and kindness by all. Everyone was knowledgeable and courteous. We will be a repeat costumer. More

by JSMITHH1425 Verified Customer Verified Customer

Report | Print

Mickey took the time to help me get what I wanted. The financial department was very kind and helpful also. financial department was very kind and helpful also. More

by HAPPYTRACKS3 Verified Customer Verified Customer

Report | Print

Knew Don Vickry from past purchase. Only wish windshield cost option was mentioned during initial purchase. This caught us off guard and increased our lease cost. cost option was mentioned during initial purchase. This caught us off guard and increased our lease cost. More

by ALBL12 Verified Customer Verified Customer

Report | Print

The team was helpful and straightforward. Silas, in particular, was very personable and professional. I would definitely connect with him again should the need arise. particular, was very personable and professional. I would definitely connect with him again should the need arise. More

by DAWN.URCAVICH Verified Customer Verified Customer

Report | Print