Terry Baughman | Page 4

The employee team is always efficient and takes care of even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! More

by MABDENT Verified Customer Verified Customer

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Every time I've gone to this ford dealership, I'm always satisfied, everyone is helpful and get me in and out. satisfied, everyone is helpful and get me in and out. More

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I loved the two associates I dealt with. They, Terry and Anthony, made me feel valued as a customer and person and took the time to show me features and explain things. Anthony, made me feel valued as a customer and person and took the time to show me features and explain things. More

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Klaben serviced both my cars on Saturday morning. I needed both cars serviced and Kim helped me out. They also washed both cars. Kim and the team really helped us out needed both cars serviced and Kim helped me out. They also washed both cars. Kim and the team really helped us out More

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I’ve had nothing but good experiences dealing with everyone I’ve come in contact with at Klaben. I’ve been dealing with Klaben for the better part of 15 years now primarily because of Terry Baughman a everyone I’ve come in contact with at Klaben. I’ve been dealing with Klaben for the better part of 15 years now primarily because of Terry Baughman and Mona in service. When it’s time for a new vehicle I don’t even go anywhere else like I used too. I used to deal with both you at Klaben and George Clark at Sarchione Ford which is now in my hometown of Alliance. I really enjoyed working with George but he is a distant second behind you people so I don’t even waste my time going anywhere else now. Please don’t let Terry know I said this about him because it’ll go to his head and then I’ll have to stop shopping at Klaben. More

by Joel.p Verified Customer Verified Customer

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This place is great and terry is amazing and helpful. More

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Terry was a well informed and very down to earth. He is always good to us and got us all of the paperwork we needed. Walked out with my first car. always good to us and got us all of the paperwork we needed. Walked out with my first car. More

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My friend recommended Klaben and Terry Baughman. He was amazing in helping me within my budget. He was honest and no pressure. I will be back. amazing in helping me within my budget. He was honest and no pressure. I will be back. More

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Terry helped my wife and I buy a New Ford Escape. He is very friendly and knowledgeable. I highly recommend Terry for your next vehicle. very friendly and knowledgeable. I highly recommend Terry for your next vehicle. More

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As usual, Mona Crooks was super helpful as she expedited the work on my truck. Daily calls of progress etc, kept me updated and informed. Zero stress with the Klaben team!! Terry Baughman also goes above the work on my truck. Daily calls of progress etc, kept me updated and informed. Zero stress with the Klaben team!! Terry Baughman also goes above and beyond as he checked in frequently as well. It really is like a family atmosphere when sales and service work so well together. Klaben Ford has a name and reputation that is seldom seen anymore...Good Job guys...Good job. More

by OPARDEEII Verified Customer Verified Customer

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