Terry Iseminger | Page 23

We joined the subaru family! I was referred to Trent Nichols from my boss, and he did not dissapoint. Who knew buying a car could be fun!?! We are so very happy with our new subar I was referred to Trent Nichols from my boss, and he did not dissapoint. Who knew buying a car could be fun!?! We are so very happy with our new subaru! Thanks for everything Tucson Subaru! We will be back! More

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Great people at Tucson Subaru The crew at Tucson Subaru made our recent car buying experience top notch. Greg Landry was friendly, patient and very knowledgeable about the cars. He The crew at Tucson Subaru made our recent car buying experience top notch. Greg Landry was friendly, patient and very knowledgeable about the cars. He answered our many questions and really helped us find the best car for our needs. Louie in finance was fun to work with and obviously knew his stuff well. Met Terry Iseminger, the sales manager, a couple of times during the process and complimented him on the job he has done to assemble such a good staff. I would highly recommend Tucson Subaru without hesitation. More

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Anthony is the best! Subaru makes great cars and Tucson has a great Subaru dealership. Ask for Anthony who makes the car buying experience fun. He's backed by an excelle Subaru makes great cars and Tucson has a great Subaru dealership. Ask for Anthony who makes the car buying experience fun. He's backed by an excellent team. More

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Holy Grail of Sales Mike Henry did not attempt to lease or sell us a Subaru. Here's what Mike Henry did. First, Mike took the time to get to know us personally. He Mike Henry did not attempt to lease or sell us a Subaru. Here's what Mike Henry did. First, Mike took the time to get to know us personally. He earned our trust before we even started talking tradecraft. Unfortunately many dealerships often overlook that critical first step in relationship building and dive right into the sales pitch. In my experience people do business with people, not with companies or corporations. Second, Mike took the time to fully understand my family's unique needs for a new vehicle, then he offered industry insights and highlighted the benefits and advantages of going with Subaru. Basically, he was giving us options and working toward a solution, not a sale, right out of the gate. Next, drawing on his in-depth product, brand, industry and market knowledge, then openly sharing that information in ways we as the consumer could understand, Mike educated and empowered us to make an informed decision on the vehicle and dealership that best met our needs. In the end, the choice was clear...we joined the Tucson Subaru family! Stepping back and looking at our entire dealership experience with a wide angle lens, Mike Henry never sold us on Subaru, we sold ourselves on Subaru with Mike Henry deftly piloting the way. And that my friends, is the Holy Grail of Sales! Here's where it gets interesting. It's not just Mike Henry. Soup to nuts, EVERYONE at the dealership, including sales, service, management, finance, office administration teams and I suspect the owners who we haven't had the pleasure to meet yet, is knowledgable, professional, helpful, friendly, kind, courteous and engaging in every way, naturally so, not canned or forced. Tucson Subaru has a customer service formula other dealerships strive to imitate and some even come close, but not quite. There is a sprinkle of magic that hits you as soon as you set foot on the lot. It's in the smiling faces of team members happily greeting and opening doors for customers, it's in the Service team you meet who are as excited about your new Subaru as you are, it's in the Finance team who explains warranty packages and service coverages the way they should be explained, no BS or scare tactics, just straight talk and sound advice, it's in the Administration team who makes customers feel welcome, comfortable and important as soon as they cross the threshold to the dealership operations center. Take my advice, if you want an extrodinary experience buying or leasing a new vehicle, go to Tucson Subaru. If you want a decent to good experience buying or leasing a new vehicle, go to any other dealership in Tucson, then visit Tucson Subaru. Trust me, you won't regret the decision. More

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A great team! I was looking for my 2019 Forester Premium for several weeks and had talked to four different dealerships. Anthony Taormina was friendly, polite, help I was looking for my 2019 Forester Premium for several weeks and had talked to four different dealerships. Anthony Taormina was friendly, polite, helpful, and along with Terry Iseminger they went the extra mile to get me the car I wanted. More

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Blue-Baru Excellent service. And very knowledgeable sales person (Mike Henry). He went the extra mile to help us and stayed late to accommodate my husband who Excellent service. And very knowledgeable sales person (Mike Henry). He went the extra mile to help us and stayed late to accommodate my husband who owns a business. More

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Easy, straight forward, successful. Sean was so easy to work with, showed a lot of professional interaction from the start. Followed through on details and stayed in touch, and closed th Sean was so easy to work with, showed a lot of professional interaction from the start. Followed through on details and stayed in touch, and closed the deal in an unpressured and pleasant environment. Curt handled the financial details in a relaxed and friendly way and made it fun to buy a car. More

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Money and time well spent, great experience The process of purchasing the car was very efficient. Anthony, Traci and Terry were very friendly, considerate and knowledgeable. The business was don The process of purchasing the car was very efficient. Anthony, Traci and Terry were very friendly, considerate and knowledgeable. The business was done in a transparent and honest way, which I am most impressed by. I definitely feel like I made the right choice and paid the money's worth for the car and extra features. I'll be returning to Subaru Tucson the next time I buy a car. Highly recommend! More

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Great customer service and great deal. LOVE my car! Greg was friendly when he met us; we were referred to him from someone we had previously contacted. He was informative as I test drove both the Fores Greg was friendly when he met us; we were referred to him from someone we had previously contacted. He was informative as I test drove both the Forester and the Outback; I chose the Outback 😊. Greg also gave us a great deal which included a trade in. The whole team, who Grag introduced to my husband and I were pleasant and professional. Wish I had this level of customer service from my past dealership. Curt made the financial piece a pleasant experience; he was personal and quick. Thank you Greg, Curt and Terry More

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Great Dealership Everyone at Tucson Subaru was courteous, knowledgeable, friendly and efficient from start to finish with the purchase of our new vehicle. It was a pl Everyone at Tucson Subaru was courteous, knowledgeable, friendly and efficient from start to finish with the purchase of our new vehicle. It was a pleasure doing business with them. More

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