Thiam Oum
Thiam Oum at Northside Lexus

Thiam Oum

Lexus Technology Specialist

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

4.8
99 Reviews
4.8

99 Reviews

Write a Review

Dealership Experience

3 yrs, 7 mos

99 Reviews of Thiam Oum

June 19, 2025

Dealership Rating
Employee Rating

Friendly, helpful, interested in determining your needs and desires in the vehicle you want to buy. Great job! More

by Me
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Anh Vu

Jun 20, 2025

Northside Lexus responded

Thank you for the fantastic feedback! We're elated to hear that our team at Northside Lexus was able to assist with your vehicle needs. We appreciate your support and hope you're enjoying your new ride!

June 16, 2025

Dealership Rating
Employee Rating

The purchase was handled professionally and we were kept apprised of the vehicles scheduled delivery date. A simple process. More

by icecube3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rex Bomar

Jun 16, 2025

Northside Lexus responded

We're delighted to hear that your purchase experience was smooth and professional at Northside Lexus. Thank you for sharing this feedback, and we hope you're enjoying your new vehicle!

June 06, 2025

Dealership Rating
Employee Rating

Manager never thanked me for my business, staff unprepared when I picked up car, representative showing us the technology of the car couldn’t have been less interested in us More

by ETROA
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jesse Busboom, Joe Breaux

Jun 16, 2025

Northside Lexus responded

Thank you for sharing your experience with us. It's disappointing to hear that our team didn't meet the level of service we strive for, and I apologize if you felt undervalued during your visit. We appreciate feedback like yours as it helps us improve, and we'd love the opportunity to make things right. Please feel free to reach out at your convenience so we can discuss this further. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

May 23, 2025

Dealership Rating
Employee Rating

This dealership could not have been any nicer in helping my husband and I with purchasing our new car. Every person was extremely nice, knowledgeable and very personable. Rex our salesman was nice, professi More

by debbieanderson2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario, Rex Bomar

May 23, 2025

Northside Lexus responded

We're delighted to hear that Rex and the team at Northside Lexus provided such a positive experience for you and your husband. Thank you for choosing us, and we hope you're enjoying your new car!

May 14, 2025

Dealership Rating
Employee Rating

NORTHSIDE Lexus Sales, maintenance and technology teams are over the top awesome. They are totally professional and stand at the ready to assist their clients I highly recommend this dealership More

by pld549
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2025

Northside Lexus responded

Thank you for the glowing recommendation! We're delighted to hear that our sales, maintenance, and technology teams at Northside Lexus provided such an exceptional experience. We look forward to assisting you in the future!

April 12, 2025

Dealership Rating
Employee Rating

Great customer service from Don, Thiam and Mason. The Dealership has always been about their customers, their returning customers are loyal like our selves. More

by Sepassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Northside Lexus responded

We're delighted to hear that Don, Thiam, and Mason provided you with great service at Northside Lexus. It's wonderful to know our commitment keeps loyal customers like yourself coming back. Thank you for your continued support!

March 25, 2025

Dealership Rating
Employee Rating

Everyone was pleasant and professional. The buying process was seamless and our questions were always answered. A pleasure to do business with. More

by elizabeth.eich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins, Nathan Makrakis

Mar 25, 2025

Northside Lexus responded

Elizabeth, we're delighted to hear that your experience with Northside Lexus was pleasant and seamless. Thank you for choosing us!

February 21, 2025

Dealership Rating
Employee Rating

This is my 5th Lexus purchased at Northside Lexus. Mr Needham Shotwell is very professional and informative and he will always answer your call. Thanks once again. More

by LILREREOF06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Caleb Vario

Feb 24, 2025

Northside Lexus responded

Thank you for your continued trust in Northside Lexus and Needham! We're delighted to hear about your positive experiences with us. Enjoy your new Lexus!

January 10, 2025

Dealership Rating
Employee Rating

Super friendly people from the minute you walk in the door until you drive out with your car! Kudos to Austin and Hunter - they were both amazing! More

by mpullin60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy, Hunter McRight , Austin Marshall

Jan 13, 2025

Northside Lexus responded

We're delighted to hear that Austin and Hunter made your experience at Northside Lexus so enjoyable! Thank you for sharing this wonderful feedback, and we hope you're loving your ride!

January 02, 2025

Dealership Rating
Employee Rating

I always feel at home, everyone is so helpful . beautiful clean lobby nice place to sit down with a cup of coffee ☕️ More

by KINGWOODOPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2025

Northside Lexus responded

We're delighted to hear that you feel at home and enjoy the atmosphere here at Northside Lexus! Our team is always ready to assist, and we're glad you appreciate our lobby. Thanks for sharing your experience with us!

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