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Thomas Hackett
Thomas Hackett at DCH Wappingers Falls Toyota

Thomas Hackett | Page 21

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
879 Reviews

Dealership Experience

12 yrs, 6 mos

Languages Spoken

English English

4.8

879 Reviews

Write a Review

879 Reviews of Thomas Hackett

October 15, 2024

Dealership Rating
Employee Rating

Best in town. Best people to work with Jason my salesman was very helpful with everything setting up my radio my setup my phone to work with the car. Jason was fan More

by DCSTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera

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Oct 16, 2024

DCH Wappingers Falls Toyota responded

We're thrilled to hear you had such a positive experience with Jason! It’s great to know he was helpful in setting up your RAV4 Prime and ensuring everything was ready for you. Your satisfaction is important to us, and we appreciate your kind words. Enjoy your new car!

October 15, 2024

Dealership Rating
Employee Rating

Always helpful, friendly and honest. Matt is always a pleasure to deal with and super helpful. More

by MARIA.GUIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera, Loosmane Dessources

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Oct 16, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that Matt consistently provides you with helpful, friendly, and honest service. Your satisfaction is our priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out!

October 15, 2024

Dealership Rating
Employee Rating

I am so very grateful for the service you provided for my car! Thank you to Judy and your entire team. The video of the problems with my car was impressive and very helpful! Thank you so very much! More

by Dshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera , Judy

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Oct 15, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your heartfelt review! We're delighted to hear that Judy and our team provided you with excellent service and that the video was helpful in explaining the issues with your car. Your gratitude means a lot to us, and we’re here to assist you anytime you need. Thank you for choosing us!

October 15, 2024

Dealership Rating
Employee Rating

Excellent,great, professional, Love my car and the Service Center was timely and followed up appropriately. More

by María
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avi Avitan

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Oct 15, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you love your car and had a great experience with our Service Center. Timeliness and follow-up are important to us, so we’re glad that met your expectations. If you need anything in the future, don’t hesitate to reach out! Enjoy your ride!

October 13, 2024

Dealership Rating
Employee Rating

Staff I had contact with knew what they were doing and all were friendly and polite. Service was timely and car is running well. More

by JANICER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera , ?? I'm not good with names.

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Oct 13, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that our staff was knowledgeable, friendly, and polite. It's great to know that you received timely service and that your car is running well. We appreciate your support and look forward to assisting you again in the future!

October 12, 2024

Dealership Rating
Employee Rating

Judy Deems was extremely helpful. Took good care of me and my vehicle. Truck was out on time and looked good. More

by PEANGELUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Oct 12, 2024

DCH Wappingers Falls Toyota responded

We’re so glad to hear that Judy took excellent care of you and your truck! It’s great to know your vehicle was ready on time and looking good. Thank you for your kind words, and we look forward to seeing you again!

October 11, 2024

Dealership Rating
Employee Rating

Great work. Professionalism throughout.., Quick turnaround. Great value. Work done in a timely manner. Would recommend to my friends. More

by VENABLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera

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Oct 12, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear that you experienced professionalism and quick turnaround with great value. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future!

October 10, 2024

Dealership Rating
Employee Rating

Everything was great so far. Don't have to wait a long time. Always have update when you are waiting More

by Cheng Peng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera

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Oct 11, 2024

DCH Wappingers Falls Toyota responded

I’m glad to hear everything has been going well! It’s great that you’re getting timely updates while you wait. If you have any other feedback or questions, feel free to share!

October 08, 2024

Dealership Rating
Employee Rating

Great service at every visit, thank you! Looking forward to future visits at your dealership!! More

by stephanie.lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera

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Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had great experiences with us. We look forward to seeing you again soon! If there’s anything specific you’re looking forward to next time, let us know!

October 08, 2024

Dealership Rating
Employee Rating

Lauren my rep was exceptional. Great communication and personal attitude of all at dealership! Wow More

by movierat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera , Lauren

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Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We’re thrilled to hear that Lauren provided exceptional service and that you felt welcomed by our team. We take pride in creating a positive experience for our customers. We hope to see you again soon!

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