Thomas Hackett

I felt like there was nothing to think about. The dealership knew what they were doing. The dealership knew what they were doing. More

by DSCIANNA Verified Customer Verified Customer

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When I have a appt. They are always on time will have back on the road as soon as possible They are always on time will have back on the road as soon as possible More

by Bob Verified Customer Verified Customer

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Dropped my car off Monday evening for service the next day. Got a video sent to my boyfriend’s cell phone, even though I had my phone on the service request. Waited to hear from Tom, finally called him day. Got a video sent to my boyfriend’s cell phone, even though I had my phone on the service request. Waited to hear from Tom, finally called him to discuss service/pricing. He hadn’t gotten numbers from parts and was going to call m back. When he called me back, and we decided what services would be done, (original estimate was around $6000 for my 2013 Camry)), he said they didn’t have the part needed and it would be two days. I needed my car by Wednesday night so he got with the parts dept and said they would have the part overnighted and would probably get it Weds morning so I could get the card Weds evening. I asked him to please call me Weds morning to let me know if they got the part because I would need to make other arrangements for a car on Thursday if mine wouldn’t be ready. He said he would call Weds morning when the part came in. I finally called him Weds afternoon about 3:15 because I hadn’t heard if the part had come in and he checked and told me they indeed had the part and the car would be ready. I appreciate the efforts in getting my car back to me (at a cost of almost $3000) but I expected a bit more communication… The last time I needed major work done on this car was in 2020…and I bought a 2020 Camry from you. When I went to pick up my car this time, I walked through the showroom — I’m thinking of getting a RAV4, walked all around and didn’t see one, walked outside and saw a few used….kind of surprising that I was not approached by anyone from sales… More

by ckathygold Verified Customer Verified Customer

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The staff that I interacted with were professional, knowledgeable, trustworthy. And empathetic. I would highly recommend thus dealership in the future. knowledgeable, trustworthy. And empathetic. I would highly recommend thus dealership in the future. More

by Picone005 Verified Customer Verified Customer

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I purchased a used RAV4 and have returned for service despite the distance because the service team is so fantastic. Friendly, professional and efficient! despite the distance because the service team is so fantastic. Friendly, professional and efficient! More

by Amorrison25 Verified Customer Verified Customer

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Professional, courteous, and the truck was repaired quickly There were good communications to me regarding the repair and time it would take Thank you quickly There were good communications to me regarding the repair and time it would take Thank you More

by Gerald Browne Verified Customer Verified Customer

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The team at DCH especially Lauren, provided me with excellent customer service with clear communication. excellent customer service with clear communication. More

by Testerman90a Verified Customer Verified Customer

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Clean environment attentive associates. They get things done with perfection.. Great place to get your car service . They get things done with perfection.. Great place to get your car service . More

by ADJEIKOFI Verified Customer Verified Customer

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Everything went really good The staff was always there helping me and letting me know what’s going on with my car helping me and letting me know what’s going on with my car More

by LENYN20006 Verified Customer Verified Customer

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Great service great people: The associates I dealt with were pleasant. I would recommend the place were pleasant. I would recommend the place More

by piinkdiamondz221 Verified Customer Verified Customer

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