Thomas Keefe
Thomas Keefe at Brilliance Honda of Crystal Lake
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Thomas Keefe | Page 3

Internet Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of Thomas Keefe

February 21, 2023

Dealership Rating
Employee Rating

Kind salesmen, nothing push about them. We went in looked at a few cars. No one bothered us until we went to them. That was nice, again nothing pushy about them. More

by Gravel_Hauler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 06, 2022

Dealership Rating
Employee Rating

It was refreshing to get exactly what was discussed over the phone. Everyone was cordial and honest. More

by Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Brilliance Honda of Crystal Lake responded

Hi Lewis, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

July 23, 2022

Dealership Rating
Employee Rating

This was a very pleasant experience from beginning to acceptance of my vehicle and even beyond. The whole experience was a breeze. More

by docpro777
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jay Hawkins, Darrell Herbert

Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Docpro777, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day! -Brilliance Honda of Crystal Lake

July 17, 2022

Dealership Rating
Employee Rating

Thomas established trust early in the process. Providing me options and updates along the way. Once my car arrived James was able to quickly get me in and out with some final signatures. More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: James Keefe, Brett Cassell

Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Mike, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

June 08, 2022

Dealership Rating
Employee Rating

Robert was very honest and straightforward with selling us our car. Would buy another from him. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun, Darrell Herbert

Jun 16, 2022

Brilliance Honda of Crystal Lake responded

Tony, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

May 05, 2022

Dealership Rating
Employee Rating

This was our third car purchase over a 10 year period. Brilliance has always taken care of us, whether it’s sales or service. This is what has kept us loyal to them as a dealership. Thank you Jimmy for More

by Quikslvr311
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Keefe

May 13, 2022

Brilliance Honda of Crystal Lake responded

Hi Quikslvr311, thank you so much for your positive comments! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! We sincerely thank you for the positive review, and look forward to seeing you again soon! -Brilliance Honda of Crystal Lake

April 28, 2022

Dealership Rating
Employee Rating

This is our second car purchase at Brilliance Honda in less than a year. Super happy with the customer service and absolutely love Honda vehicles! More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Brilliance Honda of Crystal Lake responded

Hi Jen, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

March 02, 2022

Dealership Rating
Employee Rating

Great price great people everything I requested was taken care of. My car even came in early More

by miklasz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Keefe, Dan Schmidt

Mar 04, 2022

Brilliance Honda of Crystal Lake responded

Miklasz, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for the great review! -Brilliance Honda of Crystal Lake

January 06, 2022

Dealership Rating
Employee Rating

This was by far the best car buying experience I have ever had. There are no games, gimmicks, or high-pressure sales tactics. The support after the sale is second to none! Have bought several vehicles More

by slinkster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Brilliance Honda of Crystal Lake responded

Slinkster, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels! -Brilliance Honda of Crystal Lake

August 04, 2021

Dealership Rating
Employee Rating

Great buying experience and no bogus fees!Highly Great buying experience and no bogus fees! Highly recommend this dealership! More

by bdr34
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier, Brett Cassell