Tim O'Connell
Tim O'Connell at Toyota of Naperville

Tim O'Connell | Page 14

New Car Sales Manager

Toyota of Naperville

1488 W. Ogden Ave
Naperville, IL 60540

Contact Me
5.0
355 Reviews

Love being with my 4 kids and sports is the hobby! 

Dealership Experience

13 yrs, 6 mos

Industry Experience

25 yrs, 7 mos

5.0

355 Reviews

Write a Review

355 Reviews of Tim O'Connell

May 16, 2021

Dealership Rating
Employee Rating

One of the best car buying experiences I have ever had! Ron and Sherri went above and beyond! I drove from over 25 miles away to make this purchase and I’m glad I did. More

by DA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Steele , Sherri Pacchiano

April 29, 2021

Dealership Rating
Employee Rating

Harvey took care to first understand our needs then answer all of our questions. He was very knowledgeable about the cars and their features. We received a fair price and are very happy with the car an More

by Soldmysienna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harvey Nyien

April 11, 2021

Dealership Rating
Employee Rating

I worked with Allan and he made the experience swift and pleasant. He’s honest and not overbearing. He was very accommodating and good to work with . More

by Kaylea2723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Heidecke, Allan Marcial

February 20, 2021

Dealership Rating
Employee Rating

I really liked working with the folks at Toyota of Naperville and highly recommend them to you. They made the process of buying and sell a car very easy. More

by son light
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Steele , Rich Heidecke

Feb 22, 2021

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

February 20, 2021

Dealership Rating
Employee Rating

All the people we worked with were very nice and helpful. Meraj answered all our questions. Eddie was also very helpful and Kelcey as well. We’ve purchased and leased many cars through your dealership and ev More

by megcvail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Reyna, Eddie Loera , Meraj Ahmed, Meraj Ahmed

Feb 22, 2021

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

February 13, 2021

Dealership Rating
Employee Rating

Mike was fantastic. He was a pleasure to work with for our entire time. And we are grateful for Tim’s hard work to find the exact vehicle we wanted. Thank you total Naperville for giving this family a saf More

by OdysseyOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Beck

Feb 15, 2021

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 22, 2021

Dealership Rating
Employee Rating

After wasting time at a few local dealers, I got an internet offer and made a call to the rep who connected me to Tim. I told Tim I'm 5 mins away from the Schaumburg dealer and they wasted my time this More

by Pragnesh02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Quintanilla

Jan 22, 2021

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience at our dealership was a positive one. Come back and see us again soon! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 15, 2021

Dealership Rating
Employee Rating

Between Allan Marcial (sales), Chris Maltizo, (service) and Jack Fan (finance), My wife and I had one of the best experiences that anyone could ask for. We are thankful for your honesty, helpfulness and pr More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Maltizo, Allan Marcial, Jack Fan

Jan 15, 2021

Toyota of Naperville responded

Daniel, thank you for the truly exceptional rating on our end! We’re pleased to hear that you had such a positive experience with our dealership. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 04, 2021

Dealership Rating
Employee Rating

Jacub is very patience and clarified every question that I had. I would recommend someone to visit him if they go to Toyota of Naperville. He has good knowledge on what he is doing.. Thanks Jacub..Along wit More

by Satya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacub Gawlik

Jan 04, 2021

Toyota of Naperville responded

Satya, thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 28, 2020

Dealership Rating
Employee Rating

Horrible customer service don't waste your time at this dealership they will sell you broken cars and warranties that cover nothing. Buyers be aware! More

by seanmagee88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kris Kosinski, Sam Guerra , Ryan Botica, Shannon Garofalo, Rich Heidecke, Erick Heinz, Casey Krakowski, Mukesh Mehta, Jose Rivera

Jan 04, 2021

Toyota of Naperville responded

Sean, thank you for taking the time to leave us your honest feedback. We regret to hear that you are not satisfied with our dealership. We understand that a member of our staff has already been in contact with you to resolve this. If any issues still stand, please don’t hesitate to reach out to us directly. Thank you. - Travis Jackson General Sales Manager, tjackson@toyotaofnaperville.com

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