Tim O'Connell | Page 13

Jacub was great to work with. He was very patient and knew what he was doing. You would of never known he hasn't been in the business that long. He sure fooled me. He didn't He was very patient and knew what he was doing. You would of never known he hasn't been in the business that long. He sure fooled me. He didn't BS me or wasted my time as I told him what I wanted. He was easy to talk to and made the transaction more smooth. This is my 3rd time going to Toyota and they've always treated me good. When you go ask for Jacub he’ll take care of you. More

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This is the second car we have bought from them and we are extremely happy with our choices; both times. are extremely happy with our choices; both times. More

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Each time we went to this Dealership we were treated nicely, respectfully and we always received the information we wanted. In our situation, for personal reasons, we had to leave in the middle of the p nicely, respectfully and we always received the information we wanted. In our situation, for personal reasons, we had to leave in the middle of the process of buying a car, it was also, 1h before closing time, but they were very understanding and offered me the possibility to come back, even though the process would have ended way past closing time. And it did, we left the dealership at 9.30pm. I will definitely go back to them for my next car. More

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The people working at this dealership communicated so well with each other and with us. They knew we were coming. We were running late and they were still ready when we finally arrived. They had the veh well with each other and with us. They knew we were coming. We were running late and they were still ready when we finally arrived. They had the vehicle we wanted and it was ready to test and ultimately buy. More

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I've been a Toyota of Naperville customer for over 20 years and just purchased a 2022 Rav4 to replace my 2011. Everyone I dealt with there treated me as a valued customer and helped to make the buying ex years and just purchased a 2022 Rav4 to replace my 2011. Everyone I dealt with there treated me as a valued customer and helped to make the buying experience a positive one. I'd highly recommend them and look forward to many more years of great service. More

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Bobby Q, Rich, Tim, and the rest of the team were great to work. My wife and I traded in two cars for two 2021 rav4’s and the whole process was quick after waiting a month for the vehicles. Bobby kept us i to work. My wife and I traded in two cars for two 2021 rav4’s and the whole process was quick after waiting a month for the vehicles. Bobby kept us informed the whole time on when the cars were being made and promptly when they arrived. Definitely suggest anyone interested in purchasing a Toyota to visit Toyota of Naperville. More

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I've purchased multiple vehicles from Naperville Toyota. Tom was professional and straight forward during the whole sales experience. I wish I could say the the same about some of the the sales managers oth Tom was professional and straight forward during the whole sales experience. I wish I could say the the same about some of the the sales managers other than Tim. Tim O' Connell was the only manager to make the deal right. I will only shop with Tom or Tim. More

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Buying a car is not an easy experience. We went to the Toyota dealer and it was easy with no hassle. Everyone was friendly and the process was quick. Toyota dealer and it was easy with no hassle. Everyone was friendly and the process was quick. More

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Accommodating, delivered as promised. Helpful. Repeat customer and I travel much further to purchase at Toyota of Naperville than the nearest Toyota dealer by my house. It’s not out of my way to go to Na customer and I travel much further to purchase at Toyota of Naperville than the nearest Toyota dealer by my house. It’s not out of my way to go to Naperville for the service received. And Zeke was excellent! More

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One of my best experiences in a dealership. I’ve called several dealers looking for a new Highlander. Times what they are now, most dealers were charging over msrp or making consumers buy aftermarket packa several dealers looking for a new Highlander. Times what they are now, most dealers were charging over msrp or making consumers buy aftermarket packages. No issues at Naperville Toyota. Car was priced at msrp and no pressure to purchase additional options. Our sales Rep. Robert was very polite, helpful and respectful. The sales manager Tim and our financial officer Rich were easy to work with. I wish more dealers would practice no pressure sales like Naperville Toyota. More

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