Tim O'Connell | Page 16

Naperville Toyota was a fantastic buying experience. The salesman, Mike Beck, was very helpful in our decision and graciously worked with us despite our tough situation. Both the salesman and finance guy we salesman, Mike Beck, was very helpful in our decision and graciously worked with us despite our tough situation. Both the salesman and finance guy were both salary and were brutally honest with us, not just trying to make a sale. Overall, a fantastic experience and it is the only dealer I would go to. More

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Jacob is a true gentleman and extremely helpful. He did everything possible to get us into our new Highlander Platinum. We highly recommend Naperville Toyota. everything possible to get us into our new Highlander Platinum. We highly recommend Naperville Toyota. More

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Bought a new car from the dealership. Very helpful staff. Jorge and Bobby from Sales explained everything and answered all my questions. Tim, the sales manager gave me a good deal. Mukesh from finance explai Jorge and Bobby from Sales explained everything and answered all my questions. Tim, the sales manager gave me a good deal. Mukesh from finance explained different warranties very well and helped me decide what is required and what is not. Very happy with their service. More

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Thank you, Jacob Basathia and Tim O’Connell for taking such great care of us on our purchase . We love our new XSE and were thrilled that Naperville Toyota had the trim and package we were in search of. such great care of us on our purchase . We love our new XSE and were thrilled that Naperville Toyota had the trim and package we were in search of. The trade-in was a breeze . We are 100 % satisfied! More

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Jaime has been always helpful! That’s why I always look for him! Thanks toyota of Naperville and Jaime for my new car! I love my new Camry for him! Thanks toyota of Naperville and Jaime for my new car! I love my new Camry More

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Ilene and Tim were both very helpful through my entire car buying experience. They were very welcoming and knowledgeable about any questions I had throughout the process! The car sale happened on a Saturd car buying experience. They were very welcoming and knowledgeable about any questions I had throughout the process! The car sale happened on a Saturday and Ilene happily stayed until after close to ensure we were happy with our purchase! More

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Go and see DJ Mallard for your next car purchase! I came in to Toyota of Naperville for a Used Car Purchase. Living in Iowa and doing financing I didn't really know how all this would work. Well, they I came in to Toyota of Naperville for a Used Car Purchase. Living in Iowa and doing financing I didn't really know how all this would work. Well, they passed me to DJ upon walking in and I have to say you can't ask for a nicer guy. He understood my situation and fears and also did a great job at showing me some features of the car. The process in all was long but they offered a pop or water and got me out as quick as they could. Tim O'Connell explained the financing deal and even gave me fair value for the trade in. Kal finished the process off for me and we signed to complete the deal. If I had to buy another car I'd definitely look at Toyota of Naperville's stock first for the chance to work with DJ again. More

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Friendly personal service Bobby Q. was very helpful and attentive to our needs with any and all questions or concerns we had. He was also very patient when showing us how diff Bobby Q. was very helpful and attentive to our needs with any and all questions or concerns we had. He was also very patient when showing us how different technology in the Highlander worked and walked us through it. More

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Bobby made it easy for us to purchase a new truck .We have never purchased a vehicle from Naperville Toyota., we plan on buying again from them Thank you Steve and jo have never purchased a vehicle from Naperville Toyota., we plan on buying again from them Thank you Steve and jo More

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The Naperville Location is quite far from my home and wasn't my ideal location to buy from. However, after working with my local dealership and their refusal so budge at all on pricing, I reached out to wasn't my ideal location to buy from. However, after working with my local dealership and their refusal so budge at all on pricing, I reached out to Naperville. I first was in contact with Lisa Z online. She reached out to me immediately, stayed in contact, and forwarded my Requests on to Tim. When getting initial numbers, I thought surely there was no way we could make it work for my budget. When Tim got my information, he immediately reached out to me and stayed in contact via texts, CONVENIENT!! Tim was excellent. He got me down to a price that would work for me by offering me an amazing value on my trade in. When I first got there I was greeted by Bobby. He was great and very pleasant to deal with. He sat with me to go over how to work all the features and set up my phone and navigation. And even moved my car seat over to the new one. Such a big help! The facility itself is very nice and state of the art. I was very impressed with the car port to switch out vehicles, being that it was a very cold night. I thought the computer screens while doing the final paperwork was very impressive. I was pretty sure I was going to turn down all additional services offered, but David R got me an amazing deal on an automatic start and protection package. I simply couldn’t pass it up. I’ve been more than happy to take time to review this facility and the staff I worked with. I’d definitely refer anyone to Toyota of Naperville. More

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