Tim O'Connell

I had a great experience at Naperville Toyota. The staff was professional, friendly and transparent throughout the process especially Nathan Gonzalez. They offered me a very good deal on my vehic The staff was professional, friendly and transparent throughout the process especially Nathan Gonzalez. They offered me a very good deal on my vehicle, and the whole buying/trade-in experience was smooth and stress-free. I really appreciate how attentive they were to my needs and how they explained everything clearly without any pressure. If you’re looking for a dealership that values customer satisfaction and provides fair deals, I highly recommend Naperville Toyota! More

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Chris and Tim helped us get the car we wanted and made it happen. treated us well and addressed our needs. This is our 2nd car from the dealership. Thanks to all the great people who helped make this happen happen. treated us well and addressed our needs. This is our 2nd car from the dealership. Thanks to all the great people who helped make this happen for us. More

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They have always been very professional and helpful. I've always been treated very well there. I've always been treated very well there. More

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I live near the Elgin dealership and I went there first but didn’t like the Costco price! They didn’t have a new car on the lot for me to test drive. So I test drove a used one. I bought my Corolla 17years but didn’t like the Costco price! They didn’t have a new car on the lot for me to test drive. So I test drove a used one. I bought my Corolla 17years ago from Naperville. so I decided to go back to them. They were GREAT! The main manager - Tim was awesome! Then we saw Ron! Terrific guy to deal with. They gave me more off the car than costco! Plus they gave me more on my trade in than I thought I would get! They treat you like family! Not pushy at all! They even gave us gifts for buying a car from them! They gave us a key chain and a tote bag! I don’t know any other dealership that gives that would give you a gift! They are totally AWESOME! I would highly recommend them to EVERYONE I KNOW! I am planning on buying my next Corolla from them 17 years from now! Thanks so much for a delightful experience! 😊 More

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This dealership has by far exceeded my expectations. Mike, Larry, and Tim have been such an amazing help. I am extremely appreciative for their guidance and support through this process of buying a new Mike, Larry, and Tim have been such an amazing help. I am extremely appreciative for their guidance and support through this process of buying a new car. More

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Kyle did an excellent job- very knowledgeable and concern about the needs of his customer I would highly recommend him! Unfortunately the dealership support staff receive a 0. Rating New car was not ready about the needs of his customer I would highly recommend him! Unfortunately the dealership support staff receive a 0. Rating New car was not ready for delivery- I also had to removed 5 stickers from wheel rims & instrumentation after I got home Cash deal should not take 4.5 hours to delivery!! How are sales supposed to be successful with such a POOR support staff? More

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Jorge was very knowledgeable and helpful. He took time to help us understand all the options on our 2025 Highlander. He went the extra mile on handling our trade-in and helping us feel very c He took time to help us understand all the options on our 2025 Highlander. He went the extra mile on handling our trade-in and helping us feel very comfortable at the dealership. Larry was very positive, friendly, and professional. We really appreciated the sales team. Tim the sales manager was very helpful and personable. Highly recommend this group! More

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Great team here. Friendly, quick to help you. Hassle-free, willing to go out thier way to get you a great deal. Friendly, quick to help you. Hassle-free, willing to go out thier way to get you a great deal. More

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We were treated with respect and professionalism by Allan Marcial, product specialist leading the way. Allan listened to us, asked the right questions and was able to direct us to the RAV4 my wife had seen o Marcial, product specialist leading the way. Allan listened to us, asked the right questions and was able to direct us to the RAV4 my wife had seen on the website just prior to our leaving for the dealership. More

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We had a great experience at this dealership! Allan Marcial, Tim, Mike K and Eduardo L were all friendly, helpful, patient and professional in answering our questions and helping us through the p Allan Marcial, Tim, Mike K and Eduardo L were all friendly, helpful, patient and professional in answering our questions and helping us through the purchase processes without pressure. We will continue to service our vehicles here and recommend them. Thank you! More

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