Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 8

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
185 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

4.9

185 Reviews

Write a Review

185 Reviews of Tina Dewald

November 23, 2022

Dealership Rating
Employee Rating

It is always a pleasure coming to Smythe for service. We have been buying and servicing cars here sine our first Volvo in 1993. The people are a pleasure to deal with and the quality of the service has More

by tpmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Mark Terry , Cristina Correa

Nov 25, 2022

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

November 23, 2022

Dealership Rating
Employee Rating

We’ve been going to this dealer for over 20 years and can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. More

by dsa1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry, David Ferrence , Todd Colbeth, Cristina Correa, Dina Thomson

Nov 23, 2022

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

October 21, 2022

Dealership Rating
Employee Rating

Efficient and informed staff. They communicate what you need to understand about the service being done on your vehicle. They are thorough, helpful and accurate. I have enjoyed More

by talianj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Dina Thomson

Oct 23, 2022

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

October 05, 2022

Dealership Rating
Employee Rating

Always a pleasure to purchase or lease from Smythe Volvo. We have acquired 10 cars since 1997. Bob Cerza assisted on the last 2 and he is a true professional. More

by drhunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Bob Cerza

Oct 06, 2022

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations once again. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

Oct 06, 2022

drhunt responded

Thank you

August 12, 2022

Dealership Rating
Employee Rating

Always committed to delivering the best customer service around! Very responsive and extraordinary deep knowledge of cars. More

by Kevbodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam

Aug 16, 2022

Smythe Volvo Cars responded

The best customer service around, thank you. We are fortunate to have such a strong service department full of very knowledgeable people. Thank you for choosing Smythe Volvo to service your car and thank you for this great review.

August 04, 2022

Dealership Rating
Employee Rating

Service is great as always. Sue is very good and very efficient. I have no problems More

by Jmk236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry, David Ferrence , Sue Shakil, Dina Thomson, Andre Vasquez

Aug 16, 2022

Smythe Volvo Cars responded

Thank you for the shout out for our service department. We appreciate it.

August 03, 2022

Dealership Rating
Employee Rating

I have been a member of the Smythe Volvo family since 2003. They never cease to impress. Sue’s Grace and customer service attitude are so welcoming. I look forward to my next visit. More

by Mikeop
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Sue Shakil

Aug 04, 2022

Smythe Volvo Cars responded

Wow 19 years that’s terrific. Thank you for your patronage, these kind words, and wonderful recommendation. We are fortunate to have customers like you.

July 25, 2022

Dealership Rating
Employee Rating

Dina Thomson and her team including the tech Ryan Doremus are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ More

by Kgrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry, David Ferrence , Sue Shakil, Dina Thomson, Andre Vasquez, Mike in services!

Aug 04, 2022

Smythe Volvo Cars responded

What a fantastic review! Thank you for taking the time to complement Dina, Ryan and our service team. Our wonderful customers like you make what we do not just a job.

Aug 04, 2022

Kgrady responded

Had another problem, nail in my tire. I had No appointment came in saw Dina she took my car in and it was repaired within the hour! You just can’t find better customer service anywhere! Thanks team Smythe!

June 08, 2022

Dealership Rating
Employee Rating

Mark is awesome, he took care of my car from the moment it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repai More

by Noel Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2022

Smythe Volvo Cars responded

This is a fantastic review. Thank you for taking the time out of your day to share your experience of market our team. We are fortunate to have customers like you.

June 05, 2022

Dealership Rating
Employee Rating

Kyle in sales was great when we purchased our 2 Volvos, a real professional! A few weeks ago he and Doug in service helped me with a minor issue and saved me time and an unnecessary service visit! Polite, co More

by JJames22
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Kyle Jackson , Dina Thomson

Jun 12, 2022

Smythe Volvo Cars responded

I must agree with you Kyle and Doug are real pros. It is rewarding for them and our team to read your review. Thank you for taking the time to post.

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