Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 7

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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4.9
184 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

4.9

184 Reviews

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184 Reviews of Tina Dewald

April 07, 2023

Dealership Rating
Employee Rating

Dina was outstanding! Our 2015 Volvo xc60 had an unexpected problem and with her usual fantastic customer focus, Dina found a way to get the car serviced and back the same More

by MATTHEW.AVIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Apr 23, 2023

Smythe Volvo Cars responded

This is an awesome review! Dina is great and thank you for pointing it out. She’s a strong member of our service department. Thank you for choosing Smythe Volvo.

March 31, 2023

Dealership Rating
Employee Rating

Dina is really awesome! She keeps you informed while your car is being serviced so you aren’t hot with any surprises when you pick up your car. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Apr 23, 2023

Smythe Volvo Cars responded

Dina is great. Thank you for taking the time to share your experience of Dina and our service department. We look forward to seeing you the next time around.

February 16, 2023

Dealership Rating
Employee Rating

I've been coming to Smythe Volvo for years and have always received superb service. The staff is always professional. More

by Safiya
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Mark Terry , Dina Thomson

Feb 16, 2023

Smythe Volvo Cars responded

Safiya, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2023

Dealership Rating
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Tom Coward was very professional! He took the time to explain what services were to be done. Answered all my questions. Work was complete and done on time. Great experience! Wou More

by ack golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2023

Smythe Volvo Cars responded

Thanks for sharing your experience with Smythe Volvo. Tom and our team appreciate your business and hope to see you again soon!

January 28, 2023

Dealership Rating
Employee Rating

Extremely helpful, friendly, knowledgeable, made great suggestions and made the process very smooth for me More

by Monalisa Massiah
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia, Abood Katib , Jeremy Chacon, Emilio Gonzalez

Jan 29, 2023

Smythe Volvo Cars responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Smythe Volvo are glad to have you as a customer.

January 26, 2023

Dealership Rating
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Great crew. Friendly. Efficient. Client service oriented. Responsive. Got my car to me on time! I have nothing but good things to say about this dealership More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ferrence

Jan 27, 2023

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 06, 2023

Dealership Rating
Employee Rating

Exceptional quality of service and communication. Emilio walked an extra mile and took care of few things which were not noticed by me. I was really impressed when I noticed that Kevin Flanagan, the More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Regina Krauza , Emilio Gonzalez

Jan 08, 2023

Smythe Volvo Cars responded

Shahbaz, Thanks for sharing your thoughts about your experience with Smythe Volvo. Emilio, Kevin, and our team appreciate your business and hope to see you again soon!

December 17, 2022

Dealership Rating
Employee Rating

The service department at Smythe Volvo is the best. I have purchased cars there in large part due to the outstanding service I have received there over the years. More

by bobrobinson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Cristina Correa

Dec 17, 2022

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, Bob, we look forward to having you as a valued customer for many years to come!

December 12, 2022

Dealership Rating
Employee Rating

Our salesman was very friendly, very easy to work with, and very knowledgeable. He had a lot of information to share with us, and he was patient whenever we asked him a question. This is our second Volvo w More

by Ginger & Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Smythe Volvo Cars responded

Thank you so much for choosing Smythe Volvo! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 23, 2022

Dealership Rating
Employee Rating

It is always a pleasure coming to Smythe for service. We have been buying and servicing cars here sine our first Volvo in 1993. The people are a pleasure to deal with and the quality of the service has More

by tpmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Mark Terry , Cristina Correa

Nov 25, 2022

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

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