Tom Coward
Tom Coward at Smythe Volvo Cars

Tom Coward | Page 8

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.

4.9

533 Reviews

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533 Reviews of Tom Coward

February 24, 2026

Dealership Rating
Employee Rating

Clean, quick and efficient thank you very much for the help Clean, click and efficient one more word two more words, three more words, four more words More

by nate.schaufler
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Feb 25, 2026

Smythe Volvo Cars responded

We’re delighted to hear your Volvo S60 service was clean and efficient. We appreciate you taking note of our quick process and sharing a five star rating. Enjoy!

February 20, 2026

Dealership Rating
Employee Rating

What a great experience- professional, honest and fair. Would buy again - service is excellent as well More

by Jimrer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2026

Smythe Volvo Cars responded

We’re delighted your Volvo XC60 purchase felt professional, honest and fair, and that you found our service to be excellent. We look forward to serving you again whenever you return. Enjoy!

February 19, 2026

Dealership Rating
Employee Rating

We have been dealing with Smythe Volvo for more than 10 years. During these 10 years it’s been like a family for us. We’ve seen staff members come and go and our relationship has remained consistent as t More

by KAIKO.HAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Smythe Volvo Cars responded

How wonderful that our team has felt like family to you over the past ten years. We appreciate your continued trust in our service department with your Volvo XC60. We look forward to many more visits together. Enjoy!

February 13, 2026

Dealership Rating
Employee Rating

Professional and courteous staff. Well maintained facility. Fair pricing. Experts on the Volvo brand. Overall meet a high standard for the brand they represent and wear on their chest More

by MORICCHIO
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Feb 13, 2026

Smythe Volvo Cars responded

It’s wonderful to hear our courteous staff, well maintained facility, and fair pricing stood out to you. Tom and our Volvo experts are pleased the service on your XC60 met the brand’s high standards. We look forward to the opportunity to assist you again. Enjoy!

February 08, 2026

Dealership Rating
Employee Rating

The service department at Smythe Volvo is great. Tom was also great to work with. More

by Ei'sAudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Smythe Volvo Cars responded

It’s fantastic to hear you were pleased with the service on your Volvo XC40 and that Tom made the experience enjoyable. We look forward to helping you with any future maintenance. Thanks for sharing your feedback!

February 01, 2026

Dealership Rating
Employee Rating

Great service. Prompt attention and updates on progress is great to know how the service is going. More

by Yon
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Feb 03, 2026

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad Tom and our team were able to help, and we hope to see you again! Enjoy!

February 01, 2026

Dealership Rating
Employee Rating

Car was ready the same day. All repairs were explained clearly. Tom has been there a long time and knows Volvo, More

by TJFEKETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Feb 02, 2026

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

February 01, 2026

Dealership Rating
Employee Rating

Very satisfied with Smythe Volvo. Been a customer for many years and my daughter is also a customer. More

by ABODTMANN
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Feb 01, 2026

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

January 31, 2026

Dealership Rating
Employee Rating

You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 30, 2026

Dealership Rating
Employee Rating

Always a great experience from the porter greeting, service discussion with tom coward, loaner,and through to pick up after work completion. More

by SAGRECO
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Jan 30, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

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