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Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop | Page 3

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
73 Reviews
4.5

73 Reviews

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73 Reviews of Tom Floystrop

December 11, 2025

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Employee Rating

Tom was very helpful and took care of our needs, with very little effort on our part. More

by sandidodero60
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole

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Dec 19, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to Tom here at Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2025

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Employee Rating

Easy to schedule, treated me well, handled several recalls in one trip. Tech sent a nice video on what he did with my vehicle. More

by ATLMTYLER
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Rose , Kundai Mauganidze

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Nov 24, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2025

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Wouldn’t trust anyone else with my Yukon they take care of their customers…. 5stars More

by MONTEBRITT
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Charles Prayor , Kim South

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Oct 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

October 10, 2025

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Very personable emplyees. Quality customer service. Easy to set appts and vey kind reptionist. Thanks More

by DANIELDOUGHBOY
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Recommend Dealer
Yes
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Oct 15, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

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The dealership did an excellent job on fixing a recall issue. They were fast and efficient in taking care of my car. More

by NIKKI.BLEDSOE
Service Price Transparency
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Recommend Dealer
Yes
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Oct 14, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

Dealership Rating
Employee Rating

Unwanted charge, no informing on time for pick up. No follow up call after complaint. More

by Ketan
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Ed Barnes

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Nov 06, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 07, 2025

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This is a Great location and I enjoyed the cleanliness and the professional personnel at the dealership. More

by ONCHEGE
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Recommend Dealer
Yes
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Oct 09, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 03, 2025

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Employee Rating

He was very easy to work with and very knowledge of his work and help me with anything I needed More

by CHIEF395
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Recommend Dealer
Yes
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Oct 09, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 21, 2025

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Employee Rating

Wonderful. . The manager..Nick assisted and the issues were fixed immediately. I am very pleased with the service here. More

by bj hasan
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Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

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Aug 26, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 11, 2025

Dealership Rating
Employee Rating

The service part staff have smiles on their face but their actions are racist and very vulgar they do service no one stars I wish there were minus stars More

by Lucy
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: I'don't no name service part desk one lady

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Aug 12, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi there. We can assure you that we do not find this type of behavior acceptable and would like to address the situation you have described. We sincerely apologize that you had this experience with our team. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Buick GMC Mall of Georgia (770) 872-0884.

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