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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 3

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
500 Reviews
4.7

500 Reviews

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500 Reviews of Tom Lowther

November 19, 2025

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Employee Rating

I was able to get my car in for a tire check without an appointment, and as it turned out free of charge. Heiser service is always quality and accomodating. More

by ELLYNKAY
Service Price Transparency
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Recommend Dealer
Yes
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November 14, 2025

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Great job and the video was a nice touch of the service. Will be coming back More

by NIGEL0234
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Recommend Dealer
Yes
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Nov 14, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 30, 2025

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Unfortunately, online scheduling was not working and I really didn't have an appointment on the books when I showed up. Service team, Tom was able to fit me in anyway. More

by BBAHR0
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Recommend Dealer
Yes
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Oct 30, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 13, 2025

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Was a great experience working with Tom and his colleagues. Comfortable setting and efficient service. More

by DOUG@UNIVERSAL-WELDING.COM
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Workmanship
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Recommend Dealer
Yes
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Oct 13, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 09, 2025

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Very good attention and efficient service They took less than the estimated time and I liked that More

by marianamarisol1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong, Nathaniel Jenkins, Michael Wemmer, Kevin Cameron

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Oct 09, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 09, 2025

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Tom and Terence were very helpful and diagnosing the issues and communicating the cost with my car. More

by TIM_JOHN90
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Recommend Dealer
Yes
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Oct 09, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 06, 2025

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My brakes, cabin filter, and oil were all replaced within a few hours. The video shared of my car explained all the repairs recommended and gave an overview of the parts that were still in good condition. Ov More

by morriskiraney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrance

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Oct 06, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 23, 2025

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Nice nice nice and nice nice thank you thank you thank you thank you thank you More

by emanzuck4444jr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 17, 2025

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Did a good job, was done in less than one hour. Did good work! Thanks More

by MVEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 12, 2025

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Employee Rating

Fast, friendly and thorough. Tom checked for extended warranty and recalls before starting any work. More

by skbohn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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