Tom Nerreau | Page 76

Customer Service Second To NOne! Miles was a true professional putting me into a 2019 Crosstrek. If everything in life were only this easy! Keep up the great work Garavel Subaru! Miles was a true professional putting me into a 2019 Crosstrek. If everything in life were only this easy! Keep up the great work Garavel Subaru! More

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Great sales team, horrible management. Andy, was a pleasure to work with. He knew the product and was able to get me the exact car of my needs. The first car he gave me to test drive was th Andy, was a pleasure to work with. He knew the product and was able to get me the exact car of my needs. The first car he gave me to test drive was the one I walked out the door with! Thank you so much for that. Also with all of our troubles the next day, he was extremely patient with us, and made sure we felt comfortable. For the rest of the management team I cannot say the same. Teddy, and Jose were extremely deceiving in their words and I ended up leaving extremely dissatisfied from the management team. I can say that Tom was extremely helpful when I can in the next day, he spoke to my mother in law and I very well and helped us resolve our issues. Teddy spoke to my mother in law in a tone that was simply not okay, and actually told her she had an attitude, for those reasons I would not recommend the dealership. Please, review the management team and maybe instruct them on the correct way to speak to customers. More

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Easy transactions From the moment I walked in to the moment I drove away with my new car, the whole process was easy and simple. Andy and the rest of the staff we nice From the moment I walked in to the moment I drove away with my new car, the whole process was easy and simple. Andy and the rest of the staff we nice and kind. Recommended to all friends and family members to go to Garavel Subaru. More

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Great dealership is made by its employees Every time I come to Garavel I am reminded of the reason I like them. Genuine people I can relate with that can help me through a process without the Every time I come to Garavel I am reminded of the reason I like them. Genuine people I can relate with that can help me through a process without the hassle. Just bought my second car from them (this time a new WRX). Easy process. More

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Friendly and thorough! Dave and the crew were friendly, professional and thorough. No gadget or gizmo was left unexplained. Easy process from initial contact to delivery. Th Dave and the crew were friendly, professional and thorough. No gadget or gizmo was left unexplained. Easy process from initial contact to delivery. Thanks again!! More

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Amazing experience Joe W is one of the best sales people I have ever worked with. Just bought my second car off him! He is honest, transparent, and respectful. He is Joe W is one of the best sales people I have ever worked with. Just bought my second car off him! He is honest, transparent, and respectful. He is not the pushy type and understands that buying a car is a big decision and doesn't want anyone to feel forced into the wrong decision. Great guy and a wonderful soul. Rich in service is always fantastic and one of the best to deal with in the industry! Tom in finance was fantastic to work with and a pleasure to speak with. Highly recommend these three and all others in the group. More

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An excellant auto and knowledgeable sales personnel My wife and I were very impressed with the Subaru Outback and we also thought that Joe Wiatrzyk was an excellent salesman. Joe was not pushy, he list My wife and I were very impressed with the Subaru Outback and we also thought that Joe Wiatrzyk was an excellent salesman. Joe was not pushy, he listened to our questions and he was very knowledgeable. He spent as much time with us as we needed and never made us feel rushed for time or that we were being pushed to make a decision. In addition, after we made the decision to lease the car, Joe introduced us to Tom Nerreau, who handled the paperwork with us. Tom was also knowledgeable and able to answer our questions. He spent as much time with us as we needed and did not rush us.. More

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Pleasant experience with a quick turnaround Other than a minor hiccup due to a scheduling issue the first time I showed up to look at the car, the overall experience of parting with thousands of Other than a minor hiccup due to a scheduling issue the first time I showed up to look at the car, the overall experience of parting with thousands of dollars for a late-model used car was stress free and a fairly pleasant one. All the staff involved were courteous and professional. In a country awash in automatics and CVTs, it was refreshing to find a very nice 6spd manual on-hand, and although the test drive was on the short side, without the ability to truly put the vehicle through its paces, it was adequate enough to get the measure of the car... after all I decided to purchase it. Overall, I'd recommend anyone to keep Garavel Subaru on their list of dealers to consider whenever a vehicle that meets their criteria shows up in stock; they also stand behind what the sell with a very good warranty that takes a fair bit of the worry of buying a used car... who knows, you may just come away with a new-ish ride without feeling fleeced in the process. More

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Subaru Ascent Purchase We had a great car buying experience despite having to drag along our two rowdy grade school boys. The dealership had exactly what we wanted on hand, We had a great car buying experience despite having to drag along our two rowdy grade school boys. The dealership had exactly what we wanted on hand, the car had great driving and safety features, there was zero pressure to make a purchase decision while we weighed our options and negotiations were easy - we said what we wanted and were able to come to an agreement. Chris was an excellent sales person - even entertaining the kids (in their words: Chris is a good friend) so the adults could look around. Sorry about the snow balls but thanks for the great car! More

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Great customer service, comfortable atmosphere Diana did an amazing job making sure my car buying expierience was easy and enjoyable. The staff was super friendly creating an environment that makes Diana did an amazing job making sure my car buying expierience was easy and enjoyable. The staff was super friendly creating an environment that makes you feel at home. I was shocked when i heard about garavels lifetime powertrain warrenty. You can tell they are dedicated to getting their customers a great deal with affordable prices. To make everything even more delightful, they throw in a free mug and keychain! All in all i would highly recommend this dealer. I have shopped at other Subaru’s in the past, but the service i have recieved at Garavel has changed my view on the whole car buying expirience. More

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