Tom Platt
Tom Platt at Joseph Toyota of Cincinnati
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Tom Platt | Page 3

Used Car Sales

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.6
27 Reviews

Dealership Experience

22 yrs

4.6

27 Reviews

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27 Reviews of Tom Platt

July 19, 2021

Dealership Rating
Employee Rating

There was some confusion with the after hours call and someone was test driving the truck I thought I was getting when I got there. The staff at Joseph were amazing though and it all worked out in the end More

by djday714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

Joseph Toyota of Cincinnati responded

DJ, thank you for the candid information about your experience. We sincerely apologize for the rocky start but appreciate knowing a happy ending followed. We're glad that Tom Platt and your entire Sales Team quickly got things back on track and provided you with great customer service. Come see us again and thanks for recommending Joseph Toyota!

June 07, 2021

Dealership Rating
Employee Rating

Great experience. Convenient location friendly staff. Knowledgeable sales people huge selection of cars and trucks Open weekends which is convenient. I have purchased 5 cars and have never been dis More

by tplatt54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Joseph Toyota of Cincinnati responded

Thanks for letting us know about your positive experiences with Joseph Toyota of Cincinnati. Your complete satisfaction is always our aim. We appreciate your five-star feedback and recommendation and look forward to seeing you again soon.

June 07, 2021

Dealership Rating
Employee Rating

Quick and easy. My needs were met in a timely, calm and kind manner. Tom Platt focused on getting me exactly what I asked for and not just a sale. Awesome service! More

by stajamjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Joseph Toyota of Cincinnati responded

Tom Platt and your entire Sales Team extend their thanks to you for choosing Joseph Toyota for your sales purchase experience. Knowing that it was amazing and met your expectations has made our day! Thank you for your time and the awesome comments!

May 24, 2021

Dealership Rating
Employee Rating

I purchase my used Kia in March. There were minor items that needed attention after buying it. The service and used sales department was great. More

by VINCENTPALMER_70@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stackhouse

May 24, 2021

Joseph Toyota of Cincinnati responded

Vincent, please accept our thanks for choosing Joseph Toyota for your used vehicle purchase. We're happy that the customer service you received from our Used Cars and Service Departments met your expectations. Many thanks for your feedback and recommendation. We look forward to seeing you in the future.

May 20, 2021

Dealership Rating
Employee Rating

They were helpful and courteous and honest I went to the auto mall and they wanted to charge me 50.00 to look at high beams which were set to auto. More

by YUVONNEBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dupree Ratchford , Not sure

May 20, 2021

Joseph Toyota of Cincinnati responded

We're glad you brought your vehicle concern to us, Yuvonne, and that your Service Team provided you with excellent customer service. Please accept their thanks for this great feedback and recommendation. We'll be here when your vehicle needs assistance in the future. Take care!

April 08, 2021

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Employee Rating

Wonderful experience. Thank you for accommodating my Corolla. I don’t know why there is a 25 word minimum because at this point I’m just typing words. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Nix, Alan Copenhaver, Jeff Gibson, Ty Brewer, Steve Gaddis , Jim Eldridge, Jim Huntley, Cindy Jostworth, Larry Lawson

Apr 08, 2021

Joseph Toyota of Cincinnati responded

Matt, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

March 22, 2021

Dealership Rating
Employee Rating

Tom was very thorough. He made sure we knew about all the new features. He even paired my phone to my car's Bluetooth and then called me to demonstrate!! I'll be sure and look for him next time. More

by Chrisghdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jaeger

Mar 22, 2021

Joseph Toyota of Cincinnati responded

Thank you for purchasing your latest vehicle at Joseph Toyota. We extend our gratitude for your business and this fantastic review! Tom expresses his appreciation for the time you took to detail your experience with him. We look forward to seeing you again. Stay safe on the roads!

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