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Tom Platt
Tom Platt at Joseph Toyota of Cincinnati
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Tom Platt | Page 2

Used Car Sales

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.6
27 Reviews

Dealership Experience

22 yrs

4.6

27 Reviews

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27 Reviews of Tom Platt

November 23, 2022

Dealership Rating
Employee Rating

Got the work done. Grateful they are close to home. Tom and Andrew did their jobs well. More

by amandalynn.a.reese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Nov 23, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking the time to review us and provide feedback. We are pleased to hear about Tom and Andrew and will pass along the kind words. We hope to see you in the future, take care!

November 07, 2022

Dealership Rating
Employee Rating

Excellent and very efficient service. The car was done, and the wait time was as promised. More

by MALZIEL506
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Nix, Larry A Reed, Chris Ward, Alan Copenhaver, Jeff Gibson, Dupree Ratchford, Luke Shirley , Joe Schroeder

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Nov 07, 2022

Joseph Toyota of Cincinnati responded

This feedback means so much to us here at Joseph Toyota of Cincinnati! Thank you for your support. We hope to work with you again down the road.

October 28, 2022

Dealership Rating
Employee Rating

Never an issue. The best top to bottom. They are the reason that my next Toyota will be at JOSEPH. More

by SWECKENBROCK
Recommend Dealer
Yes
Helpful
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Oct 28, 2022

Joseph Toyota of Cincinnati responded

Thank you for the great review! We appreciate your support and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

October 21, 2022

Dealership Rating
Employee Rating

Reps were very helpful at both lease initiation and buyout of lease. (Alan Copenhaver, Tom Platt) Necessary to do both from home due in part to disability. More

by wobrien584
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Alan Copenhaver

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Oct 21, 2022

Joseph Toyota of Cincinnati responded

We are delighted that Alan and Tom gave you a five-star experience! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your feedback. Safe travels ahead!

October 18, 2022

Dealership Rating
Employee Rating

Toyota is the Best Buy and the best car for the buck! No other car can beat it. More

by JDOHERTY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Hall

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Oct 18, 2022

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

Dealership Rating
Employee Rating

Tom Platt does an exceptional job. Very nice experience. Will continue to business at this dealership More

by Sisaac0507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jun 30, 2022

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Tom and the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

June 24, 2022

Dealership Rating
Employee Rating

Friendly and fast service dealership. Salesperson demonstrated and explained all the options in a timely fashion! More

by fergusonje90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jun 24, 2022

Joseph Toyota of Cincinnati responded

Thank you so much! We are delighted to hear that you had a positive experience working with our Joseph Toyota of Cincinnati team. Safe driving this weekend and beyond!

May 12, 2022

Dealership Rating
Employee Rating

I felt as though I received a fair deal from Joseph Toyota under current economic conditions in the US. Joseph’s staff was polite and knowledgeable. More

by dennisschroer492
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 12, 2022

Joseph Toyota of Cincinnati responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Dennis, please do not hesitate to let us know. We are always happy to help!

April 07, 2022

Dealership Rating
Employee Rating

Never had the chance to go through the vehicle after the purchase. The salesman seemed like he had a care free attitude and made the experience very slow. Other then having to go there for service because o More

by bearcats1127
Customer Service
Friendliness
Price
Recommend Dealer
No
Helpful
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Apr 07, 2022

Joseph Toyota of Cincinnati responded

We’re sorry that you were dissatisfied with your purchase experience. You never expressed any dissatisfaction while you were here. You seemed happy. Because you expressed your dissatisfaction so strongly after the fact, we offered you the opportunity to return the vehicle for a full refund. We respected your decision to decline. We never like to disappoint our customers. Thank you and best wishes from Joseph Toyota of Cincinnati

Apr 07, 2022

bearcats1127 responded

I’m not upset about the car the car is what we wanted. The customer service from this dealership was very poor. I have purchased several vehicles from other dealerships in the past and this dealership was the worst in customer service.

January 13, 2022

Dealership Rating
Employee Rating

Joseph Toyota has always been an excellent place to get a car service. The people are friendly. The wait is timely. The service is excellent. More

by ONEALMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Copenhaver, Jeff Gibson, Laura Hall, Ty Brewer, Steve Gaddis , Jim Eldridge, Jim Huntley, Cindy Jostworth

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Jan 13, 2022

Joseph Toyota of Cincinnati responded

We can't thank you enough for all of these stars! You truly made our day with this amazing review. The Service Team extends their gratitude for the high praise and recommendation you gave them, and looks forward to welcoming you at your next appointment. We appreciate your business!

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