Tom Rodkey | Page 4
Service Manager
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
61 Reviews
Write a Review61 Reviews of Tom Rodkey
December 02, 2020
Top of the line customer service and professionalism. The work was performed in a timely manner and everything was done as promised. Highly recommend Mercedes Benz of Silver Spring work was performed in a timely manner and everything was done as promised. Highly recommend Mercedes Benz of Silver Spring More
Other Employees Tagged: Darrell Fenton
November 05, 2020
Best. Dealership. Ever.Been a customer for decades. Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like seeing an old friend than a hassle that car dealerships can so often be. These people are the best! More
Other Employees Tagged: Darrell Fenton, Jim Elefantis, Keith Nichols, Dorit Figueroa, Len Logue
September 03, 2020
Everyone and Everything was Great ! Mike D was there to great me and set me up for service. Done in 1 1/2 hours. Job well done. Car washed and clean. great me and set me up for service. Done in 1 1/2 hours. Job well done. Car washed and clean. More
Other Employees Tagged: Len Logue, Adam Rew , Michael Dowling
August 12, 2020
Excellent professionalism, everybody of Herb Gordon's Mercedes Benz, always exercise people friendly skills. My vehicle is in the same condition, or better, and the service is done in a timely manner. Mercedes Benz, always exercise people friendly skills. My vehicle is in the same condition, or better, and the service is done in a timely manner. More
Other Employees Tagged: Darrell Fenton, Elio Ayala, Len Logue
July 25, 2020
Great coordination so little downtime waiting. Convenient late afternoon hours so able to get vehicle after work. Tom Rodkey is an awesome service manager and Christian and Mike very capable late afternoon hours so able to get vehicle after work. Tom Rodkey is an awesome service manager and Christian and Mike very capable More
Other Employees Tagged: Michael Dowling, Christian Gonzalez
March 14, 2020
Have been a client of MB of Silver Spring for over 20 years. Top notch service and staff, especially Tom the service manager and Elio our service advisor. Will always go back to them for service. years. Top notch service and staff, especially Tom the service manager and Elio our service advisor. Will always go back to them for service. More
Other Employees Tagged: Elio Ayala
March 06, 2020
Outstanding service department. Excellent customer relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of its service department. More
Other Employees Tagged: Jim Elefantis, Dorit Figueroa , Michael Dowling
March 05, 2020
MB-Silver Spring always does a great job servicing our vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to them for servicing. More
Other Employees Tagged: Dorit Figueroa , Michael Dowling
February 28, 2020
Chevist is fantastic. The car I was ready to purchase was sold while I was in the showroom and Chevist and his sales manager Keith worked on identifying a car for me that very week that fit my specifications sold while I was in the showroom and Chevist and his sales manager Keith worked on identifying a car for me that very week that fit my specifications. Chevist spends time with his clients and is very thorough and followed up with me to ensure that all of my questions were answered. He is great. I highly recommend Chevist and the Silver spring team. And will surely buy my next car from Chevist...- Aida More
Other Employees Tagged: Keith Nichols, Brad Fischer, Chevist Mitchell , O'Riley Moonsasigh
February 25, 2020
Great service. The service provider was very knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty co knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty company what the issue was.. More
Other Employees Tagged: O'Riley Moonsasigh, Cashier