Tom Yerace
Tom Yerace at Ken Ganley Ford Parma

Tom Yerace | Page 7

General Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.6
132 Reviews
4.6

132 Reviews

Write a Review

132 Reviews of Tom Yerace

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

June 10, 2024

Dealership Rating
Employee Rating

Wow ! What an experience! From an amazing truck that I’m getting 53 miles per gallon on, to a fantastic no pressure informative visit to the business offi More

by rgilly2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, John Ruper, Nick Feruito , Kenneth Miller, Ken Stafford, Rich Vargo

Jun 10, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer. Congratulations on your new truck!

June 06, 2024

Dealership Rating
Employee Rating

A rip offf $800 for a part I found on line for $300 and they wanted two hours for installing took my friend who is a truck mechanic 15 minutes More

by RWELLS516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy , Ken Stafford, Rich Vargo

Jun 08, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Someone from our staff will be reaching out to you in the very near future.

June 06, 2024

Dealership Rating
Employee Rating

I’ve had problems with my fender flares since I bought my Bronco Sport with the fender flares not staying on my car properly. This last visit with Ken Ganley Ford, they fixed everything amazingly. They eve More

by PJBALMERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

Jun 06, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 11, 2024

Dealership Rating
Employee Rating

Great service. Installed a new trailer hitch. Also helped me utilize my Ford points and order / receive new cargo mat in a timely fashion. More

by SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Ken Ganley Ford Parma responded

Thank you, Scott, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 13, 2024

Ken Ganley Ford Parma responded

Hello Scott, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2024

Dealership Rating
Employee Rating

Liked it better when it was independent, as Gillingham. Sales people are good, F&I folks treat us like an assembly line. More

by Kumite Master
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Tracy Sapienza , Chris 'Bubba" Andrade, Kenneth Miller, Ken Stafford, Rich Vargo

May 09, 2024

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 10, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 04, 2024

Dealership Rating
Employee Rating

Honestly since you moved we talked about finding a closer dealer but then we met Joe Abate and talked to the GM. We are staying with Ken Ganley in Parma. More

by AndreeKinnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Joe Abate

May 05, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

April 20, 2024

Dealership Rating
Employee Rating

Pam and the rest of the staff I dealt with at Ganley were excellent. This is the 7th vehicle that I have purchased from the Ganley group and have and will continue to recommend Ganley to anyone looking for a More

by sipe6050
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2024

Dealership Rating
Employee Rating

The dealership was clean and inviting. The staff was professional and courteous. The purchasing process was quick and easy. More

by mtoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, George Bode , Ken Ganley

Mar 26, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 05, 2024

Dealership Rating
Employee Rating

Comfortable atmosphere, our salesman Jeromy was pleasant to talk to and well informed with the features and type vehicle we were interested in. Overall, it was a good experience! More

by New customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Jeromy Acord

Mar 06, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. Jeromy and our team appreciate your business and hope to see you again soon!

...
7
...

Dealership Inventory (240 Vehicles)

new 2026 Ford Ranger car, priced at $52,011
2026 Ford Ranger
new
Avalanche exterior
Automatic
Four-wheel Drive
new 2027 Ford F-350 car, priced at $106,701
2027 Ford F-350
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $63,231
2027 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $39,556
2026 Ford Bronco Sport
new
Orange Fury Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $54,366
2027 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $32,881
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive