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Toni Ivanovic
Toni Ivanovic at Family Hyundai

Toni Ivanovic | Page 3

Sales Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
89 Reviews
4.4

89 Reviews

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89 Reviews of Toni Ivanovic

September 16, 2024

Dealership Rating
Employee Rating

Family Hyundai has the worst communication and customer services skills. I would not recommend them to anyone. I had to call corporate on Family Hyundai, which was no help. I had to go over my advisor head More

by DESIREE.STANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hadim, candy

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Sep 20, 2024

Family Hyundai responded

Thank you for bringing this to our attention, Desiree, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 15, 2024

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Employee Rating

Awesome people,listened to my concerns and took care of my investment! Thank you very much!! More

by Adelaleurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo, Robbie Watson , Marc Dabaco

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Sep 16, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2024

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Employee Rating

Great, outstanding, very polite and courteous, very professional, considerate, sensitive to the customer needs. Thanks More

by EVERETT.WARNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Jason Lechowicz, Mike Majors, Scott Lupo, Robbie Watson , Marc Dabaco

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Aug 31, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2024

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Employee Rating

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Jerry Lacy, Colin Simmons, Jaclyn Bobbitt, Michael Kratschmer, Scott Lupo, Kim DeVries, Robbie Watson , Marc Dabaco

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Aug 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 21, 2024

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Employee Rating

The worker appears to be cordial and courteous. Although the work done on my vehicle was time consuming I believe it was correctly performed. I also believe that a temporary vehicle should have bee More

by frankie_n_martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo, Robbie Watson , Marc Dabaco

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Jul 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Frankie, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 14, 2024

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Employee Rating

Family Hyundai and Kristi Feinberg are the best! I was greeted at the front door with friendly faces. Kristi helped me find the best deal for my daughter and I. We both left with Konas and big smile More

by WELKEKRISTINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Scott Lupo

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Jul 15, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. Kristi and our team appreciate your business and hope to see you again soon! Congratulations on both your new Konas!

June 12, 2024

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Employee Rating

The service was quite a wait but it was worth it. The staff was very friendly and professional More

by JERRYTJOHNSON1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo, Robbie Watson , Marc Dabaco

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Jun 12, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jerry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2024

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Employee Rating

Great experience always do! ! Ricky was great! Been there before and never had a bad experience not once!! More

by kimonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo, Robbie Watson , Marc Dabaco

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Jun 09, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

May 10, 2024

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Employee Rating

This dealership is the worst dealership in terms of customer service I've ever been to. The general managers are disrespectful and are forcing me to fix a 6,555.28 repair by myself and they won't help More

by Indebtbyhyundai
Recommend Dealer
No

Other Employees Tagged: Graham Watson, Al Pellizzeri, Jason Lechowicz, Maverick Watson , Marc Dabaco, Bob Ross, Joe also 1 star

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May 13, 2024

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 25, 2024

Indebtbyhyundai responded

Hello everyone. I still have not gotten a response from Hyundai. There letting me slowly kill my damaged car I’ve been having panic attacks and anxiety attacks for the past week two weeks trying to figure this out. I responded to Hyundai on here the same exact day in private and I haven’t been reached out to since. It’s like you guys hate your customers and don’t care about there situation. All of your general managers at this location are disrespectful. All of your service people say they’ll call back but never do. I am bursting my limit with this situation. Hyundai you have destroyed a customer’s financial situation and you’ve destroyed a customer’s mental health. I wasn’t offered an extended warranty. I wasn’t even offered a 1 percent discount on the repair. They didn’t tell me “as is”. They legally ruined my life. I can't afford a 6,555 dollar repair. I could barely afford the car when I was at dealership now I owe this much in repairs? You people are sick, twisted, unethical, corrupt, and incompetent. Word of advice Hyundai. Don’t screw over your customers. (It’s been 11 days since I’ve gotten a reply from Hyundai; they reply and don’t help in hopes to make there image look better)

May 25, 2024

Indebtbyhyundai responded

I personally recommend everyone to buy a broken car off a bum on the street. At least the bum would try to help with some repairs.

April 22, 2024

Dealership Rating
Employee Rating

The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Michael Kratschmer, Mike Majors , Marc Dabaco, Bob Ross, Brian

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Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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