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Tony McPhail

Overview Reviews (178) Inventory (1175)

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Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9

178 Reviews

Overview Reviews (178) Inventory (1175)

4.9

178 Reviews

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178 Reviews of Tony McPhail

October 05, 2025

Dealership Rating

Employee Rating

Mac Haik Chevrolet has great employees that care about the customer experience. They are as accurate as possible in describing costs, timing of repairs/ service, and issues. I give them a thumbs up! the customer experience. They are as accurate as possible in describing costs, timing of repairs/ service, and issues. I give them a thumbs up! More

by keithwjacobson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark McQuiggin , Jesus Botello

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Oct 05, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

October 01, 2025

Dealership Rating

Employee Rating

I am very happy their customer service and doing their job professionally keep it up job professionally keep it up More

by Solo1101

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Lacy, Carlos Murillo

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Oct 01, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

September 23, 2025

Dealership Rating

Employee Rating

I was treated as a valued customer. My tire was replaced within a few minutes.: My tire was replaced within a few minutes.: More

by BONJOUR89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

September 14, 2025

Dealership Rating

Employee Rating

Have a great experience with the service team and Tony. They always take good care of my car. They always take good care of my car. More

by NeoBlOoD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 14, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

September 04, 2025

Dealership Rating

Employee Rating

Went in for an oil change and other services for my truck. Employees were very helpful in my visit. truck. Employees were very helpful in my visit. More

by RONALDOCHOA6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 05, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 28, 2025

Dealership Rating

Employee Rating

I’ve had the experience of working with Brad twice within the last month. Throughout the entire process, he kept me informed of what was going on with my vehicle. His explanations were very thorough. He insu the last month. Throughout the entire process, he kept me informed of what was going on with my vehicle. His explanations were very thorough. He insured that I had either a rental vehicle or a loaner because he was understanding of my need for a vehicle to transport my children to their various activities. More

by JUANDE.HARVEY

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dee Burns, Brad Kny

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Aug 29, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 23, 2025

Dealership Rating

Employee Rating

They've always been respectful of my time and got me in and out fairly quickly. and out fairly quickly. More

by LAUREN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Collins

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Aug 24, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 20, 2025

Dealership Rating

Employee Rating

The dealership had the truck I wanted and agreed to the price I wanted to pay. Great dealer. price I wanted to pay. Great dealer. More

by DSVEGA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: AJ Flores, Aa’kira Cooks

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Aug 20, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Antione Burks, General Manager

August 11, 2025

Dealership Rating

Employee Rating

It’s a great dealership, all employees are very knowledgeable and friendly. I’ve always experienced good customer service on any visit. knowledgeable and friendly. I’ve always experienced good customer service on any visit. More

by AMRAMIREZ1223

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 11, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 09, 2025

Dealership Rating

Employee Rating

Was in for stolen recovery. Took good care and information given. When decided to sell afterwards they have me best price Took good care and information given. When decided to sell afterwards they have me best price More

by Chauser101

Recommend Dealer

Yes

Other Employees Tagged: Jack Jones

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Aug 09, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

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