Tony Roach
Tony Roach at Lithia Hyundai of Reno

Tony Roach

Finance Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.8
189 Reviews

Born and raised in Reno 20 years experience with car industry. father of six love to fish.

Dealership Experience

8 yrs, 1 mo

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

sales,finance,

4.8

189 Reviews

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189 Reviews of Tony Roach

June 08, 2025

Dealership Rating
Employee Rating

Your nice as xxxx! Then you rip off a disabled, senior with NO INCOME OF $3000.+ AFTER BUYING 5 CARS 1'ST IN VEGAS & THE NEVER DID THIS, & THEIR THE CAPITAL OF SCAMMING More

by MB7753790203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2025

Lithia Hyundai of Reno responded

Mrs. B, Thank you for taking my call today, I appreciate you taking the time to bring me up to speed. I will be in touch as soon as I hear from Cesar. And I will double check the paperwork to make sure nothing was missed with respect to a maintenance agreement. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 srobert@lithia.com

June 07, 2025

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Employee Rating

Chris was a professional sales person with knowledgeable information, no pressure and a friendly disposition. More

by PSMOODY
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

Jun 09, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that Chris provided a professional and friendly experience at Lithia Hyundai of Reno. Thanks for sharing your positive feedback!

June 05, 2025

Dealership Rating
Employee Rating

Great to work with and very friendly. We will refer our friends and family as well. More

by Rob_GRIFFIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We appreciate your support and will be sure to take care of anyone that you send out way!

June 02, 2025

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Employee Rating

We were the last sale of the day at lithia hyundai and were hurried out the door. I ended up having to pay for a body shop inspection due to the car having damage shown on the carfax and the bed being rem More

by CHARLIEDEAN152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lucas Bragg

Jun 03, 2025

Lithia Hyundai of Reno responded

Mr. W, First of all, thank you for the opportunity to serve you. Although this does not shine a positive light on our efforts, it's pivotal in helping us to understand when and where our people, processes and procedures fall short. As I said on our call, there's nothing I can say in our defense here, we missed an opportunity to "wow" a new customer and his son, and we dropped the ball. Thank you for the photos, I am working on this and hope to have a call to you before the end of the day. Regards, Scott Scott Robert Customer Service Manager 775.826.3352 SRobert@lithia.com

May 29, 2025

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Employee Rating

Purchased an Elantra and Dan Durham was a fantastic salesperson to interact with during that process More

by Ktracy777
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Dan Dunham

May 30, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We will be sure to pass along your kudos to Dan!

May 23, 2025

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Employee Rating

Great help and will help with any type of credit. Overall great staff with helping me get the vehicle I want. More

by KEVINDAVIDSHAWN17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Cesar Sanchez

May 23, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that our team at Lithia Hyundai of Reno was able to assist you in getting the vehicle you wanted. Thank you for highlighting their efforts and support with your credit needs! Enjoy your new ride!

May 16, 2025

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Employee Rating

Very helpful until they received payment & then gave me the silent treatment, when I finally received the pickup there was 3 miles till empty on fuel . Did have a broken belt on a tire & neither the sunroo More

by SCOTTBYKONEN
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Gaby Temprano, Levi Williams

May 20, 2025

Lithia Hyundai of Reno responded

Scott, I'm sorry to hear about your experience and the issues with your pickup. We strive for transparency and quality in our vehicles. Please reach out when you have a moment; I'd like to discuss this further and explore available options. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

May 05, 2025

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Employee Rating

Fast! No xx waiting around. We’d found great price through Consumer Reports, and Lithia matched it. Excellent service. More

by TRACY30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen

May 06, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that you had a speedy and satisfying experience at Lithia Hyundai of Reno! Matching the Consumer Reports price is just one way we aim to provide excellent service. Thanks for choosing us!

April 21, 2025

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Employee Rating

They’re great. They’re like family. They are the BEST in sales and service. Won’t go anywhere else. More

by RICHVANDINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Levi Williams

Apr 22, 2025

Lithia Hyundai of Reno responded

Richvandine, thank you for the wonderful feedback! We're delighted to hear that our team at Lithia Hyundai of Reno feels like family and provides top-notch service. We look forward to serving you again in the future!

April 13, 2025

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Employee Rating

I feel good about you guys. The lady that helped us was great her name is gabby. We love the car it did have a problem with the paint it had very fine scratches in it. Your peo More

by vinclif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Paganini , Gabby

Apr 14, 2025

Lithia Hyundai of Reno responded

We're glad to hear Gabby and the team at Lithia Hyundai of Reno took care of you and resolved the paint issue. Enjoy your new car, and if any concerns arise in the future, we're here to help!

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