Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 11

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
306 Reviews
4.7

306 Reviews

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306 Reviews of Tracy Sapienza

February 15, 2025

Dealership Rating
Employee Rating

Every one from service to sales very helpful and friendly!! Very Clean Dealership as well. Love CJ followed her from Ken Ganley Ford, when it was in Cleveland. More

by carriew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2025

Ken Ganley Ford Parma responded

Thank you so much, Carrie, for your excellent review! We are so glad that C.J. had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Feb 18, 2025

Ken Ganley Ford Parma responded

Hi Carriew, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Dealership Rating
Employee Rating

CJ was great to work with helped out a lot and the entire staff was great all the way to Ke ! Service dept was excellent as well More

by Bwodzisz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito, George Hadgigeorgiou , Ken Stafford

Feb 16, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words for C.J. and our team and for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

Feb 18, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Dealership Rating
Employee Rating

Austin was incredible. Told him I needed to be in and out under an hour - he had everything ready for me the second I walked in and I walked out feeling better than I came More

by Brendanqbennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Feb 16, 2025

Ken Ganley Ford Parma responded

Thanks, Brendan, for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that Austin was able to assist you and that you had such a positive experience.

Feb 18, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Dealership Rating
Employee Rating

Ganley Ford, Mike and George make this an awesome experience. They made this an enjoyable experience. More

by Nxthome1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode , Mike LaScola

Feb 14, 2025

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Mike, George, and our team had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

February 10, 2025

Dealership Rating
Employee Rating

Mike was amazing. Easy to talk to and deal with. Left satisfied with my new vehicle. Great job. More

by Angiendan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Feb 11, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Mike and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 10, 2025

Dealership Rating
Employee Rating

We found Madelyn vega exceptional at her job. At 78 yrs old i bought a few cars in my life and found this my best experience . More

by .Douglas e. Swanson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega

Feb 11, 2025

Ken Ganley Ford Parma responded

Douglas, Thank you! Madelyn and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

February 05, 2025

Dealership Rating
Employee Rating

Good experience with dealer, I had questions I was confused by some things i did not understand. They went above and beyond to answer my question straiten up some calculations for me so I felt good ab More

by designperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

February 04, 2025

Dealership Rating
Employee Rating

Great customer service Everyone is very nice Got me the car I wanted Very pleased More

by Bethcooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode

Feb 04, 2025

Ken Ganley Ford Parma responded

Beth, Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 03, 2025

Dealership Rating
Employee Rating

Very friendly and clean. Door was held open as we walked in and we were pleanstly greated! Felt welcomed and important! Was even offered water or a coffee. More

by Mjvac88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Vargo , Kenneth Miller

Feb 03, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 01, 2025

Dealership Rating
Employee Rating

Dylan was thorough, polite and helpful. He kept me informed of the progress and helped me change my code. More

by BARBARA.MOWRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Feb 02, 2025

Ken Ganley Ford Parma responded

Barbara, We are very happy to hear Dylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Feb 04, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

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