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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 12

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
333 Reviews
4.7

333 Reviews

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333 Reviews of Tracy Sapienza

March 12, 2025

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Employee Rating

Ken Ganley is a very friendly and honest place. We were treated extremely well and everyone was extremely friendly. More

by timjarvie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman , Chris 'Bubba" Andrade

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Mar 13, 2025

Ken Ganley Ford Parma responded

Tim, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 12, 2025

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Employee Rating

Exelente services y Buena atenciones y Mucha cortecia lo recomiendo muy Bueno buen cervical me gusto More

by naurto13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman

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Mar 12, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 10, 2025

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Employee Rating

They were very informative and helpful. Got everything done in a timely manner for me. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman

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Mar 11, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

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Employee Rating

They took great care of my car. Very attentive and address all of my concerns. They were also very nice to me and offered great coffee. More

by Rhonda.s.walker.cssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Matt Palffy, Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

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Mar 11, 2025

Ken Ganley Ford Parma responded

Rhonda, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

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Employee Rating

Everyone we worked with were very nice and helpful. All of them were knowledgeable in their respective areas. Thanks to all for a good experience. More

by Darlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson

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Mar 13, 2025

Ken Ganley Ford Parma responded

Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 14, 2025

Ken Ganley Ford Parma responded

Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 10, 2025

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Employee Rating

My sales guy (Mark) was very accommodating even though he was hesitantabout my ability to buy the car. More

by Danny.tran8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman , Fernando Rodriguez

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Mar 10, 2025

Ken Ganley Ford Parma responded

Thanks, Danny, for your feedback on your recent visit to Ken Ganley Ford Parma. We sincerely appreciate your business and this review!

March 08, 2025

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Employee Rating

Bubba was great and helped us get into a brand new car for a great price! More

by tinaferencz16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy , Chris 'Bubba" Andrade, Ken Stafford

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Mar 10, 2025

Ken Ganley Ford Parma responded

Tina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

March 08, 2025

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Employee Rating

Mark & Austin provided Excellent Customer Service and flawlessly helped me through my purchase from beginning to end More

by Vaughn55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Austin Simpson

Print
Mar 10, 2025

Ken Ganley Ford Parma responded

Vaugn, Thank you for your very kind review. Mark, Austin, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 05, 2025

Dealership Rating
Employee Rating

Mark was an exceptional sales person, no pressure, very kind and easy to talk with. More

by welshdiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

Print
Mar 06, 2025

Ken Ganley Ford Parma responded

Thank you so much, Diane, for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2025

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Employee Rating

Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

by lieskemike185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Nick Feruito , Chris 'Bubba" Andrade, Ken Stafford, Rich Vargo

Print
Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Mike, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

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