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Tracy Sapienza

Overview Reviews (309) Inventory (235)

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Tracy Sapienza

Tracy Sapienza | Page 31

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7

309 Reviews

Overview Reviews (309) Inventory (235)

4.7

309 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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309 Reviews of Tracy Sapienza

April 14, 2022

Dealership Rating

Employee Rating

Our experience at Ken Ganley Westside Ford was excellent! From General manager John Ruper and our sales expert Pam Koglman to Tracy in finance, every step was pain free! We love our Bronco and will be back t From General manager John Ruper and our sales expert Pam Koglman to Tracy in finance, every step was pain free! We love our Bronco and will be back to Ken Ganley for future car purchases! More

by priznjax

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman, Tom Yerace, John Ruper

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Apr 16, 2022 -

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

Dealership Rating

Employee Rating

Great customer service from CJ and team! Fast & easy purchase. Would purchase from them again Fast & easy purchase. Would purchase from them again More

by Mariapollman

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Apr 08, 2022 -

Ken Ganley Ford Parma responded

Thank you, Maria! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford West.

April 05, 2022

Dealership Rating

Employee Rating

Pam was really great and helped me get a great deal on a brand new ford truck. brand new ford truck. More

by Joshtbrogan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman

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Apr 06, 2022 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Apr 07, 2022 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West, Inc.. We hope to see you soon!

March 27, 2022

Dealership Rating

Employee Rating

Great vibes and great customer service. They really helped me out against the odds of bad credit. They really helped me out against the odds of bad credit. More

by Ceoofbjc

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman, Mark Rezzano

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Mar 28, 2022 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2022

Dealership Rating

Employee Rating

CJ was a awesome Salesperson. We would definitely work with her again if ever needed. We would definitely work with her again if ever needed. More

by dkdrider

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman

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Mar 28, 2022 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ganley Ford West. It is great to hear that CJ was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 03, 2022

Dealership Rating

Employee Rating

Our experience was professional, pleasurable, and simple. All of this was thanks to Danny Walker. I would recommend Ganley Ford West and Danny to anyone looking for a trustworthy auto dealer. All of this was thanks to Danny Walker. I would recommend Ganley Ford West and Danny to anyone looking for a trustworthy auto dealer. More

by JOHNKESSLER63

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Walker

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Mar 04, 2022 -

Ken Ganley Ford Parma responded

Thank you, John. We are very happy to hear that Danny provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2022

Dealership Rating

Employee Rating

Pam Was exceptional in ever way! She and Tracie went above and beyond to answer all my questions and simplify the entire process! I highly recommend them both. If you want a Ford, yo She and Tracie went above and beyond to answer all my questions and simplify the entire process! I highly recommend them both. If you want a Ford, you should definitely go see Tracie and Pam. More

by Vizslacjb

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman

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Feb 27, 2022 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West, Inc.. If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

Dealership Rating

Employee Rating

I hated Montrose I got my first car with them and the guy who got my lead ruined my whole experience of picking out a car. Luckily I went to Ganley ford for a flat tire and left buying out my car with Brando who got my lead ruined my whole experience of picking out a car. Luckily I went to Ganley ford for a flat tire and left buying out my car with Brandon. Very nice and inclusive, he made a stressful situation very easy. I will only go to Ganley now More

by EHALTAM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlyle Franklin, Brandon Taylor-Mitchell

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Feb 23, 2022 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Brandon was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 24, 2022 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2022

Dealership Rating

Employee Rating

The salesman Danny is one of the best in the business everything was great any time you come in to the dealership everything was great any time you come in to the dealership More

by Charles Hericks

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman, John Ruper , Daniel Walker

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Jan 28, 2022 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review, Charles! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford West are glad to have you as a customer.

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