"Eleni was terrific to work with."
- Maria & David
This buying experience was painless. My husband spoke to Eleni on the phone about the truck we were interested in. We drove 2 1/2 hrs and were happy and surprised that she had everything ready for us when we arrived. (truck, paperwork, financing, etc. etc.) No problems. All on the Easter holiday weekend! Travis Green helped us with the financing. He was excellent. We even took Eleni's suggestion for dinner at Pauline's Café just up the road. DELICIOUS! Thank you so much.
"Best in the Business"
- Eileen Scarpello
We purchased our Toyota XSE l ease with the assistance of Eleni Floyd and Travis Green.
It was a pleasure working with Eleni Floyd.
She is marvelous person with the gifts of grace and manners. Her professional talent and experience shines.
She gave us the best possible deal to fit our budget.
She show cased the vehicle with ease on a frozen afternoon, making certain of our safety on the icy pavement.
She gave us plenty of private time to discuss and decide the offer.
This all amounted to customer satisfaction.
Future customers won't find a better sales person anywhere.
Our compliments, Ms Floyd.
Travis Green in the Finance Dept. answered all our many questions efficiently. His knowledge of the paperwork was most satisfactory.
Thank you both for this wonderful opportunity. You're a great team.
Perter and Eileen Scarpello
"Professional Service, Efficient, Accurate information"
My experience was very satisfying through the entire process. Everyone involved listened to my questions and provided timely, accurate responses. Chuck Heingartner offers service way beyond average. The entire team was respectful, courteous & professional.
"Always happy with Heritage Toyota"
We have purchased or leased Toyotas from this dealership over and over again with excellent results each time. Without a doubt, Manager Megan Terry and Sales & Leasing Consultant Eleni Floyd are 2 of the best in the business! The Finance Department is very friendly, knowledgeable and makes the experience a pleasant one for all.
- Corey Preavy
Paul, Shannon and Travis were great and made it easy for me to get into a new truck. I would recommend Heritage Toyota to anyone.
Other Employees Tagged:
"Paul Colman is a sharp, competent, easy-to-deal-with guy"
Paul was easy to work with. I was clearly the customer, and he treated me with respect. I needed to buy a car that very day and drive it away, and he worked with me and with the business office to ensure everything happened quickly and smoothly. Plus, he's a nice guy with a good sense of humor.
"Best Salesman I've Worked With"
- Stacy Blow
I've worked with Paul on the purchase of two RAVs and recommended him to my sister for the purchase of her Toyata vehicle. He's a joy to work with, very personable (he remembered me from my previous purchase even tho that was 5 years ago!) and works very hard to get his customers the best possible deal. He's extremely knowledgeable about Toyota products. I would return to him or send a family member/friend to him with no hesitation at all.
Other Employees Tagged:
"I Didn't Think It Was Possible"
- Barbara Dozetos
Having worked in the car business years ago, I was skeptical when Jason Dillon told me he would get me in a new car. I was leery of salespeople, but Jason made me feel I could trust him.
He worked as my advocate in the sale, he didn't sell me. He was patient and kind and understanding about the parts of the process that made me nervous. He got me into the first new car I've ever owned and it is exactly the car I've wanted for years.
Jason's attention to detail and genuine concern for the customer is really remarkable. I simply can't say enough positive about my experience.
Rob was very friendly and patient with the negotiation. The overall service was great in the dealership. Last but not the least, he stayed late to finish the deal. :)
"Great purchase experience! "
I recently worked with Paul Coleman on a lease for a 2015 Tacoma. Paul was very knowledgeable and helpful in presenting me with my options. What stuck out for me was his no nonsense approach. I was never pressured by him to rush to a decision and appreciated his laid back approach. I am a "research and think about it" kind of customer and appreciate that Paul treated me respectfully and never rushed me along. The delivery process was smooth and Paul took time to explain many of the features on my new truck prior to me driving off into the sunset. I also want to mention that Travis Green was awesome to deal with in signing off on the finance end. He explained everything in detail and was never pushy on the extras that were available to me - a bonus because I don't like pushy!
I am extremely impressed with Heritage and their team. You have a very satisfied customer and I will be sure to spread the word to my friends and neighbors.
Other Employees Tagged: