Just recently leased a new Tundra from Heritage. This is not my first leased vehicle from these guys, and as always I was pleased with the experience. Worked with Chuck Heingartner. Wasn’t sure between a Tacoma or Tundra. I was always checking out some vehicles from other dealers/brands. Overall I came back to the Tundra and the heritage team made it easy with a competitive lease and trade in value on my prior vehicle. The entire process was pain free and Chuck even moved all my stuff from my old truck to the new as I signed the papers. I’m sure this won’t be my last lease/purchase from these guys.
I bought my first new vehicle from Jason Dillon. I bought a 2015 Tundra, which are very hard to come by right now. He worked extremely hard to not only get me the truck I was looking for, but he even came through with my first color choice! From the start, I felt like he really listened to exactly what I was looking for and never once tried to talk me into anything else. I'm the type of person that knows what I want and what I can afford, and Jason respected that. The other dealership I met with only seemed to want to talk to my significant other, even though I was the one buying the truck. The entire process at Heritage was very painless and only took 2 visits of a couple hours each...one visit to test drive a truck and tell them what I wanted, the second to pick up my truck! Travis in finance made the paperwork side of things very simple to understand. Overall we are very pleased!!!!!!
"The Real Deal"
I read previous customer reviews and was a little skeptical because no one can be "this good." Clearly, customers must have been coached to say only good things about Chuck, right? Not so. To any skeptics out there, Chuck is the real deal. He genuinely believes in the quality of this dealership, the services they provide and the vehicles they sell so selling is the easy part! He has a lot of experience. He listened to my needs and gave me honest feedback which helped me choose the right car. Not only that, everyone I met there had a smile on their face and was ready to assist me. Great dealership. I'm glad I decided to stop by. Definitely will be visiting Chuck and Heitage Toyota in the future.
As a single mom it's challenging to get tasks done alone.. I was horribly anxious about going to buy a new car after my divorce, let alone with my two boys in tow..Rob, was patient and understanding. He interacted with my children and made them feel like they were part of the process. They're still talking about how cool he was this morning. Starting over is scary, getting a new car is a a big step and they did everything they could to work with me and make the process smooth. I couldn't have asked for a better experience!
Buying my first financed car was a little overwhelming and confusing and I'm happy to say that Jason and Travis did a wonderful job finding a car that I love and that works perfectly for me financially. Jasons attention, knowledge, and service were more than splendid!
"Eleni was terrific to work with."
- Maria & David
This buying experience was painless. My husband spoke to Eleni on the phone about the truck we were interested in. We drove 2 1/2 hrs and were happy and surprised that she had everything ready for us when we arrived. (truck, paperwork, financing, etc. etc.) No problems. All on the Easter holiday weekend! Travis Green helped us with the financing. He was excellent. We even took Eleni's suggestion for dinner at Pauline's Café just up the road. DELICIOUS! Thank you so much.
"Best in the Business"
- Eileen Scarpello
We purchased our Toyota XSE l ease with the assistance of Eleni Floyd and Travis Green.
It was a pleasure working with Eleni Floyd.
She is marvelous person with the gifts of grace and manners. Her professional talent and experience shines.
She gave us the best possible deal to fit our budget.
She show cased the vehicle with ease on a frozen afternoon, making certain of our safety on the icy pavement.
She gave us plenty of private time to discuss and decide the offer.
This all amounted to customer satisfaction.
Future customers won't find a better sales person anywhere.
Our compliments, Ms Floyd.
Travis Green in the Finance Dept. answered all our many questions efficiently. His knowledge of the paperwork was most satisfactory.
Thank you both for this wonderful opportunity. You're a great team.
Perter and Eileen Scarpello
"Professional Service, Efficient, Accurate information"
My experience was very satisfying through the entire process. Everyone involved listened to my questions and provided timely, accurate responses. Chuck Heingartner offers service way beyond average. The entire team was respectful, courteous & professional.
"Always happy with Heritage Toyota"
We have purchased or leased Toyotas from this dealership over and over again with excellent results each time. Without a doubt, Manager Megan Terry and Sales & Leasing Consultant Eleni Floyd are 2 of the best in the business! The Finance Department is very friendly, knowledgeable and makes the experience a pleasant one for all.
- Corey Preavy
Paul, Shannon and Travis were great and made it easy for me to get into a new truck. I would recommend Heritage Toyota to anyone.
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