"Great buying Experience! Trent is the man!"
By far the best dealership buying experience I have ever had. I bought my first car back in late 2014 from Trent and Tucson Subaru due to the best price for my trade-in and price of my 2015 WRX. I made the trip all the way from Phoenix and made my deal via text and email and every part of the deal remained unchanged. Trent has always answered my questions months and years after the sale and has made me a loyal customer. Fast forward to a weekend ago and my fiance and I decided we wanted to upgrade. She went from a Honda Accord to a 2019 WRX CVT and myself to a 2019 STI. Same great customer service from Trent and very fair pricing. We are happy owners of brand new WRX's thanks to Trent. Oh and he's a really funny guy!!!
"Custom Service Oriented "
My son recommended Trent based on his previous experiences. Trent was conscientious, professional and very helpful. I would definitely recommend Trent and the Subaru dealership!
"Love my Outback!"
I must say, I was a bit nervous making a buying decision into a 2.5i base Subaru Outback. I was worried that it might have been underpowered because like us humans, we sometimes get stuck in the research game and crave the fastest and highest torque producing vehicle in the class we are purchasing for. That is when I put my mobile research device down(iPhone), and headed over to Tucson Subaru. I’m no stranger to this dealership as Trent Nichols has sold me a few cars throughout the years. Once again, I met with Trent. Anyone who has worked with him knows that he is there not only to make the car buying experience enjoyable, but to address concerns ,talk about features, or creature comforts that a vehicle offers. Not to mention his follow-up is incredible! Trent brought me to reality when I was choosing my car. I asked him about my doubts based on peak power so he had me do a test drive. Immediately I thought to myself, this car is quick and I’d never get to it’s top speed without seeing some flashing lights behind me. My other concern was ground clearance since I do like taking the road less traveled. The Outback has higher ground clearance than the Ford Explorer and Mazda CX-5 that I was considering so I knew I was going to be on my favorite trail before too long. The hardest part about choosing the Outback over the competition was picking the color I’d enjoy the most. Then Loren the sales manager came into the picture. I’d be really doing a disservice if I didn’t mention as being one of the most knowledge and easy going guys behind my purchase. I’d encourage any potential buyer to please meet Trent and Loren. In closing, Subaru as a brand offers excellent resale value, extremely high safety marks, and a new feature I’m in love with(Apple CarPlay). Thank you Trent for my 4th vehicle!
"Professionals at Tucson Subaru"
All personnel acted in a very professional manner! Questions were raised and answered truthfully and accurately. Bottom-line price was what was expected with "no surprises." All of my future service needs will be taken care of here!!!
"We joined the subaru family!"
I was referred to Trent Nichols from my boss, and he did not dissapoint. Who knew buying a car could be fun!?! We are so very happy with our new subaru! Thanks for everything Tucson Subaru! We will be back!
"Wonderful Customer Service"
Trent was amazing to work with! He explained everything exceptionally well and made sure we were comfortable in our purchase. Curt was also very friendly and helpful when it came to the contract signing. I would 100% recommend Tucson Subaru and especially Trent as a salesman. He is definitely looking out for the buyer.
"Great people who genuinely care"
I purchased an Ascent from Tucson Subaru and had a great experience each step of the way. Each person was personable and cared about my needs and wants. I’d highly recommend them!
"Excellent customer service "
Hassle free friendly car buying experience. My time sitting and negotiating was great. I was able to let Trent know what vehicle i was looking for and the experience was enjoyable
Trent was an excellent Salesperson to work with. He went above and beyond in providing us the best service we’ve ever had in purchasing a vehicle. We love our new Ascent and it feels great being a part of the Subaru family. Loren and Jennifer were so helpful in completing our purchase. Jennifer was so quick in getting the financial end completed. She explained everything and made sure we understood everything. Loren gave us just the right amount of attention and helped make our purchase even smoother. I would definitely recommend Trent to everyone I know. He will definitely remain our Subaru car guy and I can’t imagine we’ll ever own anything but a Subaru from now on. We LOVE our Ascent. Thank you all so very much!
Trent was professional, courteous, and very knowledgeable on all things Subaru. His communication, wether by phone, email or text was prompt. I was very impressed that even after the sale, he made sure I had his cell number so he could answer any questions about my vehicle purchase and the intricacies of the Starlink Infotainment system. I would never hesitate recommending Trent to any of my family/friends that are looking to by a new/used Subaru or any used car.