35 Reviews
Write a ReviewDealership Experience
1 yr, 3 mos
Industry Experience
1 yr, 3 mos
Specialties & Trainings
Customer Concierge (Business Development Specialist)
35 Reviews of Tricia LaGrace
March 15, 2024
I had a great experience purchasing my first Volvo at Smythe. My sales associate Jesus Garcia was attentive and knowledgeable. His professionalism and friendly demeanor made the entire process enjoyable. Smythe. My sales associate Jesus Garcia was attentive and knowledgeable. His professionalism and friendly demeanor made the entire process enjoyable. Tricia LaGrace was a pleasure to deal with via phone and email to schedule my first appointment. Abood Katib from the business office explained everything with great detail and made the financial process smooth and stress-free. Jean Delva helped me set up my Volvo app, explained the features of the car, and took the time to demonstrate how everything works before I drove off. Amazing customer service all around! More
Other Employees Tagged: Jesus Garcia, Abood Katib, Jean Delva
March 10, 2024
We had a great experience working with Bob John & Abood. Everybody was a true professional. Everybody was a true professional. More
Other Employees Tagged: Bob Cerza, Abood Katib , John
February 26, 2024
Unlike any other dealership for product knowledge, no pressure sales, entirely customer service orientated, helpful before and after the sale. In a word, superb! And also, this is my 1st Volvo and I jus pressure sales, entirely customer service orientated, helpful before and after the sale. In a word, superb! And also, this is my 1st Volvo and I just love it! More
Other Employees Tagged: Alon Katende, Neil Amaral
January 16, 2024
I like this dealer very friendly thank you for all. ....❤️❤️❤️❤️❤️❤️❤️❤️ thank you Gary sales man ....❤️❤️❤️❤️❤️❤️❤️❤️ thank you Gary sales man More
Other Employees Tagged: Gary Placona
January 02, 2024
I recently purchased a used VW from Smythe Volvo after discovering it online. I live in Virginia and I got in touch with Tricia LaGrace who directed me to Bob Cerza. I was concerned about the car being so discovering it online. I live in Virginia and I got in touch with Tricia LaGrace who directed me to Bob Cerza. I was concerned about the car being sold while I traveled to New Jersey for a test drive, but Bob said he'd hold it for me while I made the drive up to check it out. Upon arrival it was in excellent shape, exactly as Bob had described it, so I decided to buy it. The purchase process was quick and easy and I drove back home the same day. Unfortunately Smythe isn't a local dealership for me so I don't know if I'll have the opportunity to work with them again, but I wholeheartedly recommend them to anyone in the NJ/NY area looking for a Volvo or a quality used car. More
Other Employees Tagged: Bob Cerza, Abood Katib
December 26, 2023
The people at the dealership were very respectful and attentive. My car buying experience with Smythe Volvo was excellent. attentive. My car buying experience with Smythe Volvo was excellent. More
Other Employees Tagged: Alon Katende, Jean Delva
December 22, 2023
Gary and the rest of the staff here were very professional and courteous to me professional and courteous to me More
Other Employees Tagged: Abood Katib, Gary Placona , Justin McKinney
November 30, 2023
Vitaly provided outstanding care answering all my questions and carrying me through the process of leasing the car most professionally!! He should be congratulated I am delighted with his work!! questions and carrying me through the process of leasing the car most professionally!! He should be congratulated I am delighted with his work!! More
Other Employees Tagged: Vitaly Fargesen , Justin McKinney
November 29, 2023
Incredibly friendly, knowledgeable, and pleasant to work with. The team is very professional and brings the joy back in car buying. with. The team is very professional and brings the joy back in car buying. More
Other Employees Tagged: Tom Coward, Kyle Jackson, Abood Katib, Alex Piriz
November 25, 2023
Wonderful service. From service to sales everyone was professional and curious. This was my 3rd car at this dealership. From service to sales everyone was professional and curious. This was my 3rd car at this dealership. More
Other Employees Tagged: Kevin Flanagan, Henry Zhu, Anthony Monteiro, Steven Riecker